Job Description
Join the World's Best Workplaces and Become a Game-Changer with Concentrix + Webhelp Are you a licensed insurance professional looking for a fulfilling remote career opportunity with a forward-thinking global organization? Do you want to be part of a diverse and inclusive team that prioritizes people-first culture and genuine sense of belonging? Look no further than Concentrix + Webhelp, a leading provider of exceptional customer experiences (CX) and tech-powered innovation. We're seeking talented Customer Service/Inside Sales Representatives (Property and Casualty) to join our team and help drive business growth for the world's best-known brands. About Concentrix + Webhelp Concentrix + Webhelp is a global leader in customer experience (CX) and business process outsourcing (BPO). We're a team of over 400,000 game-changers from 70+ countries, united by our passion for delivering exceptional customer experiences and driving business growth for our clients. Our company culture is built on a foundation of inclusivity, diversity, and a genuine sense of belonging. We're proud to have earned numerous awards, including "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Career Growth and Personal Development As a Customer Service/Inside Sales Representative (Property and Casualty) with Concentrix + Webhelp, you'll have access to a range of training programs, technologies, and continuing support to help you succeed in your role. Our company prioritizes career growth and personal development, with about 80% of our managers and leaders promoted from within. You'll have opportunities to develop new skills, build your professional network, and advance your career in a dynamic and supportive environment. Key Responsibilities As a Customer Service/Inside Sales Representative (Property and Casualty), your primary responsibilities will include: Actively listening to customers and asking questions to identify their needs Advising customers on plan options, coverages, and pricing Processing new and/or amended enrollments Ensuring clients' customers enjoy authentic experiences Delivering expert customer experiences with a smile Essential Qualifications To be successful in this role, you'll need: An active resident license to sell Property and Casualty (P&C) insurance A high school diploma or GED Passion for helping others Patient and empathetic nature Ability to pass a background check and drug screen Fluent in English or Bilingual (Spanish/English) Residency in the United States or a valid U.S. address for residence Preferred Qualifications While not required, the following qualifications are preferred: Previous experience in customer service or sales Knowledge of insurance industry products and services Experience working in a remote or virtual environment Skills and Competencies To excel in this role, you'll need to possess the following skills and competencies: Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work in a fast-paced, dynamic environment Strong attention to detail and organizational skills Ability to build rapport with customers and colleagues What's in it for You? As a Customer Service/Inside Sales Representative (Property and Casualty) with Concentrix + Webhelp, you'll enjoy: Base pay plus incentives with work-from-home convenience Differential for Bilingual (Spanish/English) candidates Company networking and leadership opportunities with organized groups in topics such as Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support A range of other perks and benefits Work Environment and Company Culture At Concentrix + Webhelp, we prioritize creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on a foundation of: Diversity, equity, and inclusion Global citizenship and sustainability Community support and volunteerism Employee recognition and rewards How to Apply If you're excited about this opportunity and believe you'd be a great fit for our team, we encourage you to apply today. As a valued member of our team, you'll have the chance to make a real impact on the lives of our customers and contribute to the success of our clients. Don't miss this chance to reimagine your career and become a game-changer with Concentrix + Webhelp. Apply now and discover why over 400,000 professionals around the globe call us their "employer of choice." Apply for this job