Job Description
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This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts.<br /><br />Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.<br /><br />Schedule:<br /><br /> Majority of work hours are during weekdays and daytime<br /> Opportunity to create a work schedule that works best for you<br /><br />Earnings & Revenue:<br /><br /> Contract earnings vary by client, with rates ranging from $17 to $20 per hour<br /> Pay is determined by your phone call status when assisting customers<br /> Additional incentives available based on client and performance metrics.<br /><br />Unapproved Locations:<br /><br />1. Alaska<br />2. California<br />3. Colorado<br />4. Connecticut<br />5. Delaware<br />6. Denver, Colorado<br />7. Flagstaff, Arizona<br />8. Hawaii<br />9. Illinois<br />10. Maine<br />11. Maryland<br />12. Massachusetts<br />13. Michigan<br />14. Minneapolis, Minnesota<br />15. New Jersey<br />16. New York<br />17. Oregon<br />18. Rhode Island<br />19. St. Paul, Minnesota<br />20. Vermont<br />21. Washington<br />22. Washington DC<br /><br />Technology & Equipment Requirements:<br /><br /> Quiet and secure work environment during working hours<br /> Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)<br /> Wired USB headset with microphone for clear communication<br /> High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity. Please note: You cannot use Mobile home internet or Satellite internet service.<br /> Operating system of Windows 10 or Windows 11 (some clients may accept AppleOS)<br /> Valid and up-to-date antivirus software installed<br /> Smart phone, Android tablet or iPad is required for program work, along with an authentication app.<br /> Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)<br /><br />Work Environment Requirements:<br /><br /> Quiet, uninterrupted space<br /> Organized desk area<br /><br />Required Skills for Successful Contractors:<br /><br /> Exceptional written and verbal communication skills<br /> Proven track record in customer service and delivering outstanding customer care<br /> Attention to detail with strong problem-solving skills<br /> Friendly, empathetic tone, and professional demeanor<br /> Self-motivated, proactive, and resourceful mindset<br /> Proficient in using technology, including computer applications and software.<br /><br />You will interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs. Start Date: Position Type: Contractor Experience: Entry-Level Education: High School Travel: Vacation: Contact Name: Sue Kelly Type: Employer Company: Omni Interactions Web Site: A leader in the Remote customer service Contractor space. Flexible Remote Contracts. Real Earning Potential. You may reach us and apply here:
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