Market Manager - Travel Required

We are looking for a Market Manager to oversee the administrative and managerial functions for a growing number of optometry offices. The primary goal of this position is to support the VP of Operations in ensuring the delivery of a consistent, high-quality patient and customer experience in a fast-paced retail, lab, and optometric environment. This position requires a goal-oriented person with a strong background in leadership, growth, and knowledge of day-to-day office operations and staff management. A minimum of 5 years of experience as an Optician is an absolute requirement, to be considered for this role. Responsibilities: • Daily, direct oversight of office staff and operations in assigned district • Supports recruiting, hiring, and training of office staff across multiple offices • Collaborates with the leadership team on the achievement of performance targets & budgeted goals • Oversees the optimization of staff scheduling for office employees • Develops policies and procedures to ensure compliance with legal and regulatory requirements • Implements procedures to ensure the successful operations of the office around payroll, billing, and staff scheduling • Partners with the leadership team in addressing employee relations issues • Achieves business goals, revenue, and profitability objectives through a respectful, forward-thinking, and motivational style Qualifications • Relevant experience in optometry, or retail optometry operations • Leadership capabilities including the ability to manage people, budgets, and operations • Solution-oriented, with the ability to independently manage multiple workstreams simultaneously • Ability to solve complex problems under pressure • Strong communication and organization skills • Ability to balance attention to detail with swift execution • Must be willing to travel between office locations • Knowledge of performance evaluation metrics and principles • Sound understanding of optimization of store operations and standards for success • Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders • LDO preferred but not required. Apply tot his job

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