Job Description
Note: The job is a remote job and is open to candidates in USA. Pediatric Associates Family of Companies is a healthcare organization seeking a Manager for Quality/HEDIS Accreditation. The role involves maintaining HEDIS performance, supervising outreach coordinator activities, and assisting with accreditation administration. Responsibilities β’ Track and monitor HEDIS performance for the organization as per contracted performance by plan. β’ Utilize HEDIS tracking sheets to direct outreach teams as needed to maintain needed performance metrics. β’ Oversee the administrative aspects of accreditations. β’ Input and track accreditation information and task requirements. β’ Prepare and submit periodic reporting required by the accrediting agency to maintain status. β’ Communicate performance trends and documentation issues to the quality team for quality improvement actions. β’ Hires, trains, coaches, counsels, and evaluates the performance of direct reports. β’ Completes annual employee evaluations, manages new hires and staff development. β’ Monitor and evaluate outreach teamsβ performance, to include, but not limited to, all performance evaluations, call volume, and provide coaching opportunities and corrective actions when needed. β’ Responsible for the supervision of training and development of new and existing patient outreach coordinators by assisting with new-hire training classes and conducting refresher training. β’ Collaborate with external payers in the submission of supplemental data files and quality performance meetings. β’ Perform various duties as assigned. Skills β’ 5 years of healthcare experience required β’ Strong communication skills β’ Strong clinical, interpersonal, organizational and communication skills β’ Strong English writing skills with excellent spelling, grammar, and punctuation β’ Ability to manipulate data and create presentations β’ Excel, PowerPoint, Outlook, and Word are consistent with basic Microsoft Office certification β’ Willing to learn the quality process as it relates to medical practice β’ Requires strong computer skills and experience with electronic health records β’ Ability to work independently and as a team player β’ Detail-oriented, ability to multitask β’ Positive attitude and display exceptional customer service skills β’ Strong telephonic skills and verbal articulation skills β’ Ability to assess emergency situations and act accordingly β’ Effective working relationships with patients, parents, guardians, co-workers, and the public β’ Experience supervising and managing direct reports preferred β’ Experience with clinical quality metrics/HEDIS preferred Education Requirements β’ Bachelors in healthcare administration, nursing, or other healthcare-related field β’ Masterβs preferred Company Overview β’ About Us: Company Overview: Pediatric Associates has been caring for infants, children and adolescents since 1955. It was founded in 1955, and is headquartered in Pembroke Pines, Florida, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship β’ Pediatric Associates Family of Companies has a track record of offering H1B sponsorships, with 19 in 2025, 13 in 2024, 12 in 2023, 16 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job