Job Description
Note: The job is a remote job and is open to candidates in USA. iFIT is focused on creating a comprehensive health and fitness platform that integrates various aspects of wellness. They are looking for a Jr UX Researcher to drive user-first product experiences through usability tests and research, while collaborating with cross-functional teams to advocate for user needs and enhance product strategy. Responsibilities • Drive the creation of user-first product experiences by conducting usability tests, interviews, and iterative research that directly shapes product outcomes. • Synthesize research data into clear, compelling insights and narratives that inform product strategy, influence design decisions, and support business goals. • Partner with product managers, designers, engineers, and other stakeholders to define research objectives, advocate for user needs, and ensure alignment across teams. • Champion best practices in UX research methodologies, ethics, and data privacy while continuously refining processes, tools, and workflows for greater team efficiency. • Act as a consistent voice for diverse users throughout the product lifecycle, ensuring that iFIT delivers engaging, inclusive, and impactful fitness and wellness experiences. • Manage and Conduct Rapid Iterative Design Testing: • Usability Testing: Drive the planning, execution, and analysis of rapid, iterative usability tests for both new designs and existing products. • Research Methods: Select and apply the most effective research methods (moderated and unmoderated) to generate user insights and answer critical business questions. • Project Management: Manage end-to-end research projects, including recruitment, scheduling, moderation, data analysis, and reporting in a timely manner. • Synthesize and Analyze Data: • Data Synthesis: Collect, analyze, and synthesize qualitative data to pinpoint user needs, pain points, and motivations. • Actionable Insights: Distill research data into key patterns, themes, and actionable insights that guide product strategy and design execution. • Storytelling: Communicate research findings through clear and compelling narratives to inform cross-functional stakeholders. • Communicate and Present Findings: • Stakeholder Communication: Effectively communicate research findings and recommendations to cross-functional stakeholders, including product managers, designers, engineers. • Research Deliverables: Create compelling presentations, reports, and artifacts (e.g., user personas, journey maps, experience flows) that illustrate research insights. • Strategic Impact and Collaboration: • Cross-Functional Partnership: Partner closely with product managers, designers, engineers, and other cross-functional teams to define research objectives for each study • User Advocacy: Champion user experience within the organization, advocating for the user at all stages of the product development lifecycle. • Best Practices: • Process Improvement: Actively contribute to improving the research team’s operational efficiency by refining workflows, tools, and documentation • Research Excellence: Promote and evangelize best practices in UX research methodologies, ethics, and data privacy. • Participant Recruitment and Management: • Recruitment Strategy: Co-develop robust recruitment strategies and screeners to ensure the participation of relevant and diverse user segments. • Participant Management: Handle participant incentives and maintain ethical research practices related to data privacy and consent. • Tool Proficiency: • Familiarity with various research tools (e.g., user testing platforms, survey software, qualitative analysis tools, collaboration tools). Skills • Bachelor's degree in Human-Computer Interaction, Psychology, or a cognitive science field with 2+ years of research experience OR 3+ years of equivalent experience in a similar design field. • Basic knowledge of both quantitative and qualitative research methods • Authorized to work in the United States without sponsorship. • Drive the creation of user-first product experiences by conducting usability tests, interviews, and iterative research that directly shapes product outcomes. • Synthesize research data into clear, compelling insights and narratives that inform product strategy, influence design decisions, and support business goals. • Partner with product managers, designers, engineers, and other stakeholders to define research objectives, advocate for user needs, and ensure alignment across teams. • Champion best practices in UX research methodologies, ethics, and data privacy while continuously refining processes, tools, and workflows for greater team efficiency. • Act as a consistent voice for diverse users throughout the product lifecycle, ensuring that iFIT delivers engaging, inclusive, and impactful fitness and wellness experiences. • Manage end-to-end research projects, including recruitment, scheduling, moderation, data analysis, and reporting in a timely manner. • Collect, analyze, and synthesize qualitative data to pinpoint user needs, pain points, and motivations. • Distill research data into key patterns, themes, and actionable insights that guide product strategy and design execution. • Communicate research findings through clear and compelling narratives to inform cross-functional stakeholders. • Effectively communicate research findings and recommendations to cross-functional stakeholders, including product managers, designers, engineers. • Create compelling presentations, reports, and artifacts (e.g., user personas, journey maps, experience flows) that illustrate research insights. • Partner closely with product managers, designers, engineers, and other cross-functional teams to define research objectives for each study. • Champion user experience within the organization, advocating for the user at all stages of the product development lifecycle. • Actively contribute to improving the research team’s operational efficiency by refining workflows, tools, and documentation. • Promote and evangelize best practices in UX research methodologies, ethics, and data privacy. • Co-develop robust recruitment strategies and screeners to ensure the participation of relevant and diverse user segments. • Handle participant incentives and maintain ethical research practices related to data privacy and consent. • Familiarity with various research tools (e.g., user testing platforms, survey software, qualitative analysis tools, collaboration tools). • Master's degree in HCI, Psychology, or a cognitive science field with 1+ year of industry research experience Company Overview • IFIT is a global subscription technology company that provides interactive personal training. It was founded in 1977, and is headquartered in Logan, Utah, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job