Job Description
Note: The job is a remote job and is open to candidates in USA. Second Nature is a company focused on enhancing the renting experience through their Resident Experience Platform. As a Revenue Operations Analyst, you will support the Go-to-Market strategy by providing data-driven insights, developing operational reports, and optimizing RevOps processes in collaboration with Sales, Marketing, and Customer Success teams. Responsibilities • Develop, maintain, and automate key operational and performance reports, dashboards, and metrics (e.g., pipeline generation, sales cycle length, conversion rates, customer retention, GTM ROI). • Conduct deep-dive analysis on GTM performance to identify trends, opportunities, and risks. • Translate complex data insights into clear, actionable recommendations for GTM leadership. • Monitor and track the health of the sales and marketing funnels, highlighting bottlenecks and areas for optimization. • Assist in forecasting and planning processes by providing historical data analysis and performance insights. • Support the optimization and documentation of key Revenue Operations processes to improve efficiency and data quality. • Collaborate with the RevOps and GTM Systems team to ensure data integrity within our CRM (e.g., Salesforce) and other GTM systems. • Assist in user acceptance testing (UAT) for new features, system enhancements, and process changes. • Partner with Sales, Marketing, and Customer Success teams to understand their reporting needs and provide customized, ad-hoc analyses. • Collaborate with the Enablement team on training materials and provide guidance to GTM teams on how to effectively use reporting tools and dashboards. • Serve as a trusted advisor to functional leaders by providing objective, data-driven insights. Skills • Bachelor's degree in Business, Finance, Economics, or a quantitative field preferred. • 1–3 years of professional experience in Revenue Operations, Sales Operations, Business Intelligence, or a similar analytical role. • Strong proficiency in data visualization and reporting tools (e.g., Tableau, Power BI, Looker, or similar). • Expert-level skill in Microsoft Excel/Google Sheets (pivot tables, complex formulas, data manipulation). • Experience working with and reporting from a CRM system (e.g., Salesforce, HubSpot) is required. • Solid understanding of GTM metrics and the revenue lifecycle (Marketing to Sales to Customer Success). • Exceptional analytical, problem-solving, and critical thinking skills with a keen attention to detail. • Excellent written and verbal communication skills, with the ability to present complex data to both technical and non-technical audiences. • Familiarity with HubSpot • Experience with SQL or other data querying languages • Understanding of data governance principles Benefits • Medical, Dental, Vision, Life Insurance, & 401K Plan • Open PTO and sick days • Diverse, Inclusive Culture • Training: A supportive team to help you grow your career and unlock your full potential • The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category Company Overview • Second Nature is a consumer goods company that specializes in providing air filters. It was founded in 2012, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 201-500 employees. Its website is Company H1B Sponsorship • Second Nature has a track record of offering H1B sponsorships, with 1 in 2025, 4 in 2024. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job