Job Description
About the Role Are you passionate about empowering students to achieve academic success and reach their full potential? Do you have a strong background in academic support and a keen eye for detail? We're seeking an experienced Student Success Center Coordinator to join our team at the University of South Carolina. As a key member of our Academic Affairs department, you will play a vital role in supporting students, faculty, and staff across our campus. About the University of South Carolina The University of South Carolina is a public research university located in the heart of the Southeast. With a rich history dating back to 1801, we're proud to be one of the oldest and most respected institutions in the region. Our campus is home to over 35,000 students, representing all 50 states and more than 100 countries. We're committed to fostering a diverse and inclusive community that values academic excellence, creativity, and innovation. About the Position As our ideal candidate, you will possess a strong academic background, excellent communication skills, and a passion for supporting students. Your primary responsibilities will include: Key Responsibilities * Assist the Associate Dean with various tasks, including typing and copying correspondence, reports, and related materials for the Academic Dean and assigned faculty. * Maintain academic files and ensure strict confidentiality and adherence to FERPA guidelines. * Prepare travel forms for faculty, receive and sort incoming and outgoing mail, and answer the office's main phone line. * Provide general support to students seeking assistance with setting up their Self-Service Carolina/Blackboard/DUO Mobile accounts, registering their classes in Self-Service Carolina, and navigating their Blackboard course sites. * Oversee the Student Academic Success Center, including identifying, hiring, training, supervising, and evaluating tutors. * Plan and execute Center events and workshops, support social media presence, and maintain important university resources for students. * Develop and implement a retention plan that specifies effective retention and success initiatives, using data to assess efficacy and communicate the plan to university stakeholders. * Maintain an academic advising load of USC Union students seeking an Associate degree and assist with special campus events and other administrative duties as assigned. Essential Qualifications * Bachelor's degree from an accredited institution * Excellent computer skills, including proficiency in Microsoft Office and Google Suite * Strong communication and interpersonal skills, with the ability to interact and work well with administration, faculty, staff, students, and the general public * Ability to analyze situations, academic programs, and problems, with a focus on finding solutions and implementing effective strategies * Organized, dependable, and trustworthy, with a strong attention to detail and ability to maintain confidentiality * Familiarity with USC Union Academic Programs and USC database familiarity (preferred) Preferred Qualifications * Master's degree from an accredited institution * Experience working in academic support or student affairs, with a focus on retention and success initiatives * Knowledge of Class Climate, Academic Advising, and other relevant training opportunities * Familiarity with Blackboard and other learning management systems Skills and Competencies * Excellent communication and interpersonal skills * Strong analytical and problem-solving skills * Ability to work independently and as part of a team * Strong attention to detail and ability to maintain confidentiality * Proficiency in Microsoft Office and Google Suite * Familiarity with Blackboard and other learning management systems Career Growth Opportunities and Learning Benefits As a member of our team, you will have access to a range of career growth opportunities, including: * Professional development and training opportunities, including Class Climate, Academic Advising, and other relevant training programs * Opportunities to work with a diverse range of students, faculty, and staff across our campus * A dynamic and supportive work environment that values collaboration and innovation * A comprehensive benefits package, including health insurance, retirement savings, and paid time off Work Environment and Company Culture Our campus is a vibrant and inclusive community that values academic excellence, creativity, and innovation. As a member of our team, you will be part of a dynamic and supportive work environment that encourages collaboration, creativity, and growth. Our campus is located in the heart of South Carolina, offering easy access to a range of cultural, recreational, and educational opportunities. Compensation, Perks, and Benefits We offer a competitive salary and a comprehensive benefits package, including: * Health insurance * Retirement savings * Paid time off * Professional development and training opportunities * A dynamic and supportive work environment that values collaboration and innovation How to Apply If you're passionate about empowering students to achieve academic success and reach their full potential, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume, cover letter, and any relevant supporting documents, to [insert contact information]. We look forward to hearing from you! Ready for an Easy Start? This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now and take the first step towards a rewarding career in academic support and retention! Apply for this job