Job Description
Note: The job is a remote job and is open to candidates in USA. Synapse Health is a company focused on transforming the DME industry through tech-based solutions. The Clinical Program Specialist- RN/LPN is responsible for the operational execution of clinical programs, supporting program operations, and ensuring alignment with organizational goals and industry standards. Responsibilities • Execute patient contacts via multiple modalities to educate patients on DME devices and supplies while encouraging patient compliance. • Assist the Clinical Program Leadership in the execution and implementation of clinical programs. • Maintain and update program documentation. • Assist in quality improvement initiatives by identifying trends and opportunities for enhancement. • Facilitate meetings, training sessions, and program updates for stakeholders. • Support data collection and evaluation for program effectiveness and regulatory submissions. Skills • Licensed nursing professional (LPN or RN) required. • Strong organizational skills with the ability to manage multiple tasks and priorities effectively. • Excellent communication and interpersonal skills for collaboration across various teams. • Demonstrate adaptability and ability to thrive in a dynamic environment. • Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint. • Ability to work independently and support a fast-paced healthcare environment. • Demonstrate high attention to detail and a high degree of accuracy. • Demonstrate a strong commitment to patient-centered care, with the ability to engage empathetically and compassionately in all interactions. • Bachelor’s degree in healthcare administration, nursing, public health, or a related field (or equivalent experience), preferred. • Up to 3 years of experience in utilization management, healthcare administration, DMEPOS, or medical device environment, preferred. • Experience with electronic health records (EHR) systems is a plus. Benefits • Professional growth opportunities with compelling career paths • Healthy work-life balance culture with paid time off (PTO) • Medical, dental and vision insurance for full-time team members • 401K savings plan with employer contribution match Company Overview • Synapse Health is on a mission to transform the DME industry with innovative solutions that improve experience, accountability and transparency for all. It was founded in 2016, and is headquartered in Skokie, Illinois, US, with a workforce of 51-200 employees. Its website is Apply tot his job