Job Description
```html Welcome to American Specialty Health – A Leader in Integrated Healthcare Solutions At American Specialty Health (ASH) , we are on a mission to empower individuals to live healthier, longer lives by connecting them with world‑class clinical and fitness practitioners. Built on a foundation of innovation, collaboration, and compassionate care, ASH has grown into a trusted partner for hospitals, health plans, and patients nationwide. Our remote workforce plays a pivotal role in extending our reach, ensuring that top‑tier practitioners become part of the networks that deliver life‑changing services across the country. Position Overview – Why This Role Matters The Practitioner Campaign Associate is a cornerstone of our practitioner recruitment engine. Operating from the comfort of your own home, you will collaborate directly with telerecruiters, field inbound referrals, and drive outbound outreach campaigns that attract top clinical and fitness professionals. Through personalized communication, strategic follow‑up, and meticulous data management, you will help expand our network, strengthen relationships, and ultimately support our overarching goal of improving community health outcomes. Key Highlights of the Role Remote‑first position with a fully equipped home office provided by the company. Immediate start – join a fast‑growing team that values initiative and results. Competitive salary plus performance incentives and comprehensive benefits. Opportunities for professional growth, certifications, and internal mobility. Core Responsibilities – What You’ll Do Each Day Outreach & Engagement : Initiate and conduct outbound telephone calls to prospective clinical and fitness practitioners, introducing them to ASH’s Clinical and Fitness Programs, and encouraging enrollment. Campaign Execution : Follow pre‑launch and post‑launch campaign scripts, ensuring that daily and weekly call quotas are met or exceeded. Webinar & Seminar Promotion : Invite practitioners to virtual webinars, notify them of upcoming in‑person seminars, and coordinate field appointment logistics as requested. Material Distribution : Email, fax, or upload recruitment brochures, credentialing packets, and other program documentation to interested practitioners. Database Management : Accurately record all contact attempts, outcomes, and practitioner details into the company’s CRM (Primus), ensuring data integrity for future follow‑up. Lead Generation Support : Conduct internet research to verify or correct contact information when recruiters encounter disconnected numbers or outdated records. Inbound Call Handling : Respond to high‑volume period calls, offering assistance to practitioners who inbound during campaign windows or when team members are unavailable. Issue Resolution : Research unique practitioner questions using internal resources; escalates complex issues to the Campaign Manager for resolution. Performance Tracking : Review daily call reports, identify trends, and proactively suggest process improvements to enhance campaign effectiveness. Essential Qualifications – Foundations for Success Education : Associate’s degree or equivalent; high school diploma is the minimum baseline. Experience : Minimum six months of experience in an outbound or inbound call center, telemarketing, or customer service environment. Communication Skills : Clear, persuasive verbal communication with the ability to handle objections and articulate program benefits succinctly. Technical Proficiency : Comfort with Microsoft Office (Word, Excel, Outlook) and experience navigating CRM databases; ability to learn new software quickly. Organizational Ability : Demonstrated capacity to manage multiple call lists, adhere to strict timelines, and maintain meticulous records. Remote‑Work Readiness : Dedicated home office space, company‑provided technology (computer, headset, VPN access), and a reliable internet connection (minimum 50 Mbps download / 10 Mbps upload). Preferred Qualifications – What Sets Top Candidates Apart Prior experience within the healthcare, clinical, or fitness industry, especially in practitioner recruitment or outreach. Familiarity with health‑care credentialing processes and terminology. Exposure to virtual event platforms (Zoom, GoToWebinar) and ability to manage webinar registrations. Certifications in customer service excellence, sales techniques, or health‑care administration. Proficiency with additional collaboration tools such as Slack, Microsoft Teams, or Google Workspace. Core Competencies & Behavioral Attributes Positive Interpersonal Skills : Ability to build rapport with practitioners, colleagues, and internal stakeholders in a respectful and collaborative manner. Customer‑Centric Mindset : Commitment to delivering exceptional service experiences for both internal recruiting teams and external practitioner partners. Analytical Thinking : Capability to evaluate data discrepancies, identify root causes, and propose actionable solutions. Adaptability : Thrive in a fast‑changing environment with frequent interruptions, shifting priorities, and evolving campaign strategies. Confidentiality : Strict adherence to privacy standards, safeguarding practitioner data and company information at all times. Skills and Abilities – The Toolbox You’ll Use Daily Active listening and strong questioning techniques to uncover practitioner needs. Time‑management tactics for balancing outbound call quotas with research and documentation duties. Effective note‑taking and data entry skills to keep CRM records accurate. Problem‑solving aptitude to address objections, technical glitches, or data inconsistencies. Self‑motivation and discipline to succeed in a remote, results‑oriented environment. Work Environment & Company Culture ASH embraces a flexible, inclusive, and purpose‑driven culture that celebrates diversity of thought and background. As a remote associate, you’ll enjoy: Virtual Collaboration : Regular video huddles, team meetings, and mentorship sessions to keep you connected. Work‑Life Integration : Flexible scheduling options that accommodate different time zones and personal commitments. Supportive Leadership : Accessible managers who provide clear guidance, real‑time feedback, and professional development pathways. Health & Wellness Benefits : Access to ASH’s own clinical and fitness programs, mental health resources, and employee assistance programs. Compensation, Perks, & Benefits While specific salary figures are tailored to experience, successful candidates can expect a competitive base pay supplemented by performance‑based bonuses tied to campaign results. Additional benefits include: Medical, dental, and vision insurance with multiple plan options. Retirement savings plan with employer matching contributions. Paid time off (PTO), holidays, and sick leave. Professional development stipend for certifications, webinars, and industry conferences. Company‑provided technology package (laptop, headset, secure VPN access). Remote‑work allowance for home‑office ergonomics, internet service, and utilities. Career Growth & Advancement Opportunities ASH invests in its talent. As a Practitioner Campaign Associate, you will have access to clear career pathways, including: Campaign Team Lead : Oversee a group of associates, design outreach strategies, and report on performance metrics. Recruitment Operations Specialist : Dive deeper into data analytics, process optimization, and system integrations. Healthcare Business Development Manager : Transition to client‑facing roles, building strategic partnerships with health systems and insurers. Opportunities to cross‑train in related functions such as credentialing, provider relations, or clinical program management. All advancement routes are supported by mentorship programs, internal training modules, and tuition reimbursement for relevant academic pursuits. Application Process – Take the Next Step If you are a motivated communicator with a passion for connecting health professionals to meaningful opportunities, we want to hear from you. To apply: Click the button. Submit your updated resume and a concise cover letter highlighting your relevant experience and why you are excited about remote practitioner outreach. Complete the short online assessment that helps us understand your communication style and problem‑solving approach. Our recruiting team reviews applications on a rolling basis. Early applicants will receive priority consideration. Equal Opportunity Employer Statement American Specialty Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, veteran status, or any other characteristic protected by law. If you require a reasonable accommodation due to a disability, please contact our Human Resources Department at (800) 848‑3555 x6702 . We are committed to creating an inclusive workplace where every voice is valued. Join Us – Make an Impact From Anywhere In this pivotal role, you will be the connective tissue that links skilled practitioners with the programs that improve patient outcomes across the nation. Your voice, persistence, and attention to detail will directly influence the health of countless individuals. Ready to contribute to a purpose‑driven organization while enjoying the flexibility of remote work? Submit your application today and embark on a rewarding career path with American Specialty Health. ``` Apply for this job