Job Description
Job Description: This position requires office presence of a minimum of 5 days per week and is only located at customers site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our Team provides Federal Government O&M support of contracted operations. AT&T has an opening for a Sr. Specialist, Systems Administration to support the Federal Government in providing O&M / PM support of contracted operations. Job Duties/Responsibilities: • Strong knowledge of video conferencing management & troubleshooting. Able to work with SIP, H323, firewall traversal, call routing, Pexip Infinity, Poly Clariti, and integrate with cloud conferencing platforms like Teams, Zoom, Google Meet, WebEx. • Understand and can troubleshoot IP network connections involving entities like firewall, DNS, IP ports, network routing, QOS, VPN, Zscaler, latency, jitter, packet loss. • Able to architect projects and provide technical recommendations about emerging needs. • Familiar with configuring and troubleshooting hardware VTC devices, software VTC clients, and Microsoft Teams Room devices, e.g. Crestron Flex. • Some experience with laptop troubleshooting to support a local team. • Able to provide support to remote enterprise VTC customers and external VTC partners. • Able to manage servers, e.g. manage backups, perform basic Windows/Linux OS troubleshooting, patch/upgrade OS and applications. • Familiarity with any relational database, and scripting/programming language or ETL tools, strong in Excel macros, Microsoft Access and Visual Basic. • Ability to design data structures, audit data integrity, support technology behind data import/export. • Overtime, shift work and weekend tours will be required. Occasional travel may be required, or other duties as assigned. • Employee must be willing and able to obtain a government issued Top Secret Security clearance. Holding a current TS is a plus. Required Clearance: Must be able to initially obtain Public Trust and follow-on TS (#clearable) Our Sr. Specialist, Systems Administrations earn between $72,000 to $167,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: • Medical/Dental/Vision coverage • 401(k) plan • Tuition reimbursement program • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) • Paid Parental Leave • Paid Caregiver Leave • Additional sick leave beyond what state and local law require may be available but is unprotected • Adoption Reimbursement • Disability Benefits (short term and long term) • Life and Accidental Death Insurance • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal • Employee Assistance Programs (EAP) • Extensive employee wellness programs • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Mount Weather, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Apply tot his job
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