Job Description
Position: New Patient Liaison I (Hybrid or Remote) Location: New York Overview New Patient Liaison I (Hybrid or Remote) – US Fertility. Reproductive Medicine Associates of New York (RMA of New York), one of the country's top fertility centers, is looking for a New Patient Liaison to work in our Manhattan office optional in a hybrid capacity or fully remote in the states of New York, New Jersey, Connecticut, South Carolina and Florida only. Responsibilities • Respond to new patient inquiries and requests in a timely and appropriate manner. • Help callers understand the services at RMA of NY. • Schedule new patients to maximize physician scheduling. • Review patient insurance coverage to answer questions prior to coming in for NP visit. • Instruct patients on referral process if required. • Review general inquiries regarding costs of services and financing options available to patients. • Collaborate with Patient Services Outreach Supervisor to follow up with new patient leads from various organizations. Qualifications • Bachelor’s degree in biology (or related science), Psychology, Sociology, Anthropology, or related field. • Bilingual-Spanish speaking is a plus. • The candidate should be smart, outgoing, organized, and enjoy working with people. Education • Bachelor's (Required) Seniority level • Entry level Employment type • Full-time Job function • Other Industries • Hospitals and Health Care Location Manhattan office (hybrid) or fully remote in the states of New York, New Jersey, Connecticut, South Carolina and Florida only. Schedule • Monday - Friday, 8.5-hour shifts, 30-minute lunch • Weekend and holiday rotation • Ability to commute: New York, NY 10022: Rel iably commute or planning to relocate before starting work • Remote option in these states only: New York, New Jersey, Connecticut, South Carolina, or Florida only Pay and Benefits • Pay: $40,000.00 to $42,000 per year • Job Type: Full-time What We Offer We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: • Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays • Part-Time Employees: 401(k) with company match and performance-based bonus opportunities • Per Diem Employees: 401(k) with company match #J-18808-Ljbffr Apply tot his job