Job Description
Are you a highly organized and detail-oriented professional with excellent communication skills? Do you thrive in fast-paced environments and enjoy working with a variety of office support tasks? If so, we invite you to join our dynamic team at blithequark as an Experienced Customer Service Representative – Administrative Operations Support. **About blithequark** blithequark is a leading provider of innovative solutions in the residential plumbing services, septic services, and portable sanitation industry. With over 15 years of experience, we have established ourselves as a trusted partner in the Tulsa and Grand Lake areas, delivering reliable and efficient services to our valued customers. Our commitment to excellence and customer satisfaction has earned us a reputation as a top-notch provider in the industry. **Why Join Our Team?** At blithequark, we believe in fostering a positive and supportive work environment that encourages growth, learning, and teamwork. As a valued member of our team, you can expect: * **Competitive Compensation and Benefits**: Enjoy excellent compensation and benefits, including traditional benefits, paid time off, flexible family scheduling, and opportunities for growth and development. * **Company Culture**: Our company culture is built on trust, respect, and open communication. We encourage collaboration, creativity, and innovation, and we're committed to making a positive impact in our community. * **Career Growth Opportunities**: With a strong focus on employee development, we offer opportunities for growth and advancement, as well as continuing education and training to help you achieve your career goals. * **Work-Life Balance**: We understand the importance of work-life balance, and we offer flexible scheduling and paid time off to ensure you have the time and energy to pursue your passions outside of work. * **Perks and Benefits**: Enjoy company-provided uniforms, an annual boot allowance, a company-provided take-home vehicle, a Costco membership, a company phone, and chiropractic care (4 annual visits). **Responsibilities** As an Experienced Customer Service Representative – Administrative Operations Support, you will play a critical role in supporting the daily operations of our company. Your responsibilities will include: * **Organizing Office Operations**: Assist in organizing office procedures and processes to optimize efficiency and productivity. * **Communication Management**: Sort and distribute communications in a timely manner, ensuring accuracy and validity of information. * **Record Keeping**: Create and update records, ensuring accuracy and validity of information. * **Scheduling and Planning**: Schedule and plan meetings and appointments, ensuring seamless coordination with other departments. * **Supply Management**: Monitor the level of supplies and handle shortages, ensuring minimal disruption to operations. * **Troubleshooting**: Resolve office-related malfunctions and respond to requests or issues in a timely and professional manner. * **Interdepartmental Coordination**: Coordinate with other departments to ensure compliance with established policies and procedures. * **Relationship Building**: Maintain trusting relationships with suppliers, customers, and colleagues, ensuring excellent customer service and support. * **Receptionist Duties**: Perform receptionist duties as needed, providing a warm and welcoming experience for customers and visitors. **Preferred Skills** We're looking for a highly skilled and experienced professional with: * **Proven Experience**: Proven experience as a back-office assistant, office assistant, or in another relevant administrative role. * **Technical Skills**: Knowledge of "back-office" computer systems, working knowledge of office equipment, and proficiency in MS Office, QuickBooks, and Excel. * **Analytical Abilities**: Excellent analytical abilities and aptitude in problem-solving, with a strong attention to detail and discretion. * **Communication Skills**: Excellent written and verbal communication skills, with the ability to communicate effectively with colleagues, customers, and suppliers. * **Organizational Skills**: Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. **Essential Qualifications** * **Valid Driver's License**: A valid driver's license and dependable transportation are required for this role. * **High School Diploma**: A high school diploma or equivalent is required. * **Administrative Experience**: At least 2 years of experience in an administrative role, preferably in a fast-paced office environment. **How to Apply** If you're a motivated and organized professional with a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you! Apply Now! Apply for this job