Job Description
Job Description Texas based LTC Pharmacy is seeking a Full-Time Pharmacy Technician to become a part of our Pharmacy team! We are seeking a dedicated Pharmacy Technician who thrives in a fast-paced, high-volume environment with minimal supervision. If you’re driven, detail-oriented, and ready to take initiative while juggling multiple priorities, we want you on our team. Schedule: Full Time: Thursday - Sunday 1pm to 12am Note: Must be agreeable to a modified schedule during training, regular schedule will resume once training is complete Responsibilities: • Triage incoming Rx orders. • Accurately enter Rx orders according to pharmacy workflow and delivery cut-off times. • Process refills as requested. • Process 3rd party claims adjudication (insurance claims rejections). • Coordinate and triage all pharmacy inquiries (i.e. phone, fax, correspondence, electronic media) and resolve all customer issues; ensuring accurate information is provided. • Outreach to Retail Pharmacies and delivery service to coordinate filling of medications in between scheduled pharmacy deliveries. • Resolve customer complaints in a timely, accurate and professional manner. • Provide customers with resources or additional information. • Navigate across multiple computer systems to respond to questions from external and/or internal partners. • Constantly meet established productivity requirements, schedule adherence and quality standards. • Handle incoming and outgoing calls related to prescription orders, refills, and patient inquiries. • Verify and input prescription information accurately into the pharmacy system. • Assist patients and healthcare providers with medication-related questions and provide clear, professional guidance. • Work closely with pharmacists and other technicians to ensure timely and accurate prescription processing. • Maintain a high level of accuracy when collecting and documenting patient information. • Monitor order statuses, provide updates, and resolve any issues that may arise with prescriptions or shipments. • Ensure compliance with all pharmacy laws, regulations, and company policies • Maintain patient confidentiality and adhere to HIPAA regulations. • Other duties as assigned. Required Qualifications • Unblemished TSBP Pharmacy Technician Registration in good standing • One (1) year of high-volume order entry required • Experience in Long Term Care pharmacy • Must be able to demonstrate a working knowledge of a PC and be able to learn and use new software Preferred Qualifications • Experience with Framework, Docutrack or ECM preferred • Remote work Job Type: Full Time Benefits: • 401(k) • 401(k) matching • Medical, Dental and Vision • Short-Term disability • Critical Illness • Accident Insurance • Life Insurance Education: High school or Equivalent (Preferred) License/Certification: • Texas State Board of Pharmacy Registration (Required) • Driver's License (Preferred) Work Location: Remote Apply tot his job
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