Job Description
Note: The job is a remote job and is open to candidates in USA. Strata Information Group (SIG) is a dedicated team committed to excellence and innovation, serving over 1,000 higher education institutions globally since 1988. They are seeking a Colleague Consultant to collaborate with clients on the Ellucian Colleague Student Module, ensuring it meets institutional needs for student lifecycle management and providing ongoing support and training. Responsibilities • Collaborate with clients to gather business requirements and translate them into functional specifications for the Ellucian Colleague Student Module. • Configure and implement the Ellucian Colleague Student Module, ensuring that it meets the institution’s needs for student registration, academic records, grading, advising, and other student lifecycle management functions. • Provide hands-on configuration, customization, and troubleshooting support for the Ellucian Colleague Student Module. • Develop and document best practices, workflows, and standard operating procedures for using the Student Module. • Assist with system testing, including data migrations, integrations, and post-implementation support. • Deliver training sessions to end users, including staff and faculty, ensuring smooth system adoption. • Provide ongoing support and system maintenance, troubleshooting and resolving issues as they arise. • Stay current with updates and new features in Ellucian Colleague and provide recommendations for improvements and optimizations. • Work with cross-functional teams, including technical teams and business stakeholders, to ensure integration with other systems and alignment with institutional goals. • Assist in report generation and analytics related to student data, enrollment, and performance. • Help institutions navigate compliance with data privacy and security standards. Skills • Five or more years working directly with the Colleague Student functionality at a college or university or as a Colleague consultant, demonstrating advanced user proficiency • Experience implementing the Colleague student module at a college or university • Demonstrated expertise using Colleague to improve and automate business processes within the Registrar, Admissions or Records office at a college or university • Ability to troubleshoot technical and functional issues within the Colleague Student module • Exceptional oral and written communication skills and a proven customer service approach • Highly self-directed with solid problem-solving expertise • Ability to communicate user requirements to technical support team • Experience developing reports in support of the various student areas utilizing Colleague • Knowledge of how Colleague is used in a variety of institutional types • Experience with Ellucian Colleague Cloud Services and related technologies is a plus • Thorough knowledge of relational databases • Ability to read and write SQL queries • Ellucian Colleague Badges Benefits • Health, Vision, Dental & Life Insurance • Short & Long Term Disability • Paid Parental Leave • 3 Weeks Vacation, Sick Leave & Paid Holidays • 401(K) with a 5% Employer Contribution • Pet Insurance Company Overview • SIG is a trusted partner in IT solutions and consulting services. It was founded in 1987, and is headquartered in San Diego, California, USA, with a workforce of 201-500 employees. Its website is Apply tot his job