Job Description
Applications Functional Analyst / Business Anlayst Location: Remote Duration: 12+ months Required Qualifications: • Minimum of 5 years of experience as a Business Analyst or Functional Analyst in a complex systems environment. • Minimum of 3-5 years of experience working with human services or social services applications, preferably within public sector eligibility or benefits systems. • Prior project experience with Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs is required, including familiarity with program policy, eligibility rules, and operational workflows. • Demonstrated ability to bridge the gap between business needs and technical solutions and communicate effectively with both audiences. • Solid understanding of system functional design and how integrated components interact within eligibility and case management systems. • Experience conducting requirements elicitation, analysis, and documentation using structured methodologies and tools. • Strong analytical skills with the ability to evaluate complex processes and data to drive decisions. • Excellent written and verbal communication skills; able to tailor communication style to the audience (technical teams, leadership, or program staff). • Demonstrated ability to manage competing priorities, meet deadlines, and deliver high-quality work products in a dynamic environment. • General IT knowledge and understanding of SDLC phases including requirements, design, development, testing, and implementation. Apply tot his job