Job Description
About the position Peoples Gas, a subsidiary of WEC Energy Group, is seeking a Customer Consultant in our Chicago, Illinois location. The hourly rate starts at $23.65, with the opportunity for performance increases and additional differential pay for bilingual (Spanish) candidates who pass the bilingual assessment. Our bilingual positions start at $25.15 an hour. There may be a remote work option for this position after successful completion of training and meeting performance goals. Responsibilities • Handle On/Off Orders while receiving and verifying information for customers. • Coordinate schedules for gas service when necessary. • Handle customer billing inquiries over the telephone regarding where to pay bills and billing details. • Report emergencies and outages to the appropriate service department. • Respond to customer inquiries and provide appropriate safety information. Requirements • 1+ years Customer Service Experience • High School Diploma, HSED, or GED is Required. Nice-to-haves • Proficient at understanding verbal and written Spanish language. Benefits • Competitive pay starting at $23.65 per hour • Benefits including medical and prescription, dental, vision, retirement and more Apply tot his job