Job Description
Note: The job is a remote job and is open to candidates in USA. Traliant is an award-winning technology company transforming compliance training. They are seeking a Revenue Operations Analyst to build and own the Quote-to-Cash process, ensuring every deal is structured, approved, booked, and handed off correctly. Responsibilities β’ Own and continuously improve the Quote-to-Cash lifecycle, from quote creation through order processing and Finance handoff. β’ Develop and manage SLAs with Finance and Legal to ensure predictable turnaround times. β’ Build and maintain the approval matrix and signing authority matrix in coordination with Legal and Finance. β’ Establish and document business rules for deal compliance: license counts, pricing, contract terms, and billing alignment. β’ Ensure all booked deals are created accurately in Salesforce and comply with Finance and Legal standards. β’ Serve as the business owner for DealHub, managing product/pricing setup, and integration with Salesforce. β’ Partner with Sales, CS and RevOps to ensure DealHub workflows reflect current business policies. β’ Maintain data integrity and synchronization between DealHub and Salesforce, working with technical owners (Salesforce Architect and Rev Ops Analyst) as needed. β’ Provide guidance on complex or non-standard deals: pricing exceptions, multi-entity contracts, or unique terms. β’ Partner with Sales and CS leadership on deal structuring and ensure approvals follow the defined matrix. β’ Document and communicate deal desk policies and processes to GTM teams. β’ Track and report SLA compliance and deal throughput metrics. β’ Create visibility for Sales, Finance, and Legal on deal velocity and process health. Skills β’ 3+ years in Revenue Operations, Sales Operations, or Deal Desk / Q2C Operations within a high-velocity SaaS environment. β’ Hands-on experience with Salesforce and DealHub or similar CPQ / Contracting tools. β’ Strong process thinker who can design governance across multiple functions. β’ Detail-oriented with a high bar for accuracy and compliance. β’ Skilled stakeholder manager. Able to align Sales, Customer Success, Finance, and Legal on shared SLAs and policies. β’ Proficient in Salesforce Q2C functionality: Opportunities, Opportunity products, Subscriptions, able to maintain product, pricing, and approval data. β’ Analytical and systems-minded, with a pragmatic, solution-oriented approach. β’ Exposure to Finance or Legal operations: order management, revenue compliance, contract review preferred. Benefits β’ Medical β’ Dental β’ Vision β’ Life insurance β’ Disability insurance β’ Paid parental leave β’ 401(k) plan β’ Employee assistance plan Company Overview β’ Traliant offers interactive, broadcast-quality, millennial-friendly compliance training that is fully customizable to suit businesses needs. It was founded in 2016, and is headquartered in Manhattan Beach, California, USA, with a workforce of 51-200 employees. Its website is Apply tot his job