Job Description
Note: The job is a remote job and is open to candidates in USA. Morley is a company focused on delivering extraordinary experiences. As a Legal Claims Analyst, you will manage small automotive claims cases, collaborate with the General Counsel of a Fortune 500 automaker, and represent the client in court while ensuring fair and compliant resolutions. Responsibilities • Collaborate with the Office of the General Counsel (OGC) and client outside counsel to support the client's defense strategies, including lemon law claims • Serve as the 'Person Most Knowledgeable' (PMK) on the client’s policies and procedures, providing essential testimony at depositions and trials • Manage small claims cases effectively, confidently representing the client’s interests in court 15% of the time • Work in partnership with the California review team (located in Michigan), evaluating vehicle buyback requests to ensure they meet legal standards • Train and guide team members on best practices for managing claims, emphasizing the nuances of lemon law • Assess relief requests from consumers, focusing on those related to lemon law, to ensure fair and compliant resolutions • Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude Skills • Understanding of litigation processes; able to confidently support legal cases • Strong listening skills; able to consider the points provided and respond thoughtfully as an expert on the relevant guidelines • Excellent communication skills to effectively articulate case details in court • A proactive attitude, exceptional organizational skills, and a detailed approach to case management • Ability to work independently in a high-stress environment, focusing on legal case management and client representation • Experience in a role dealing with consumer claims and California lemon law • College degree • Available to travel on location for cases / trials as needed (15% of the time) • Commitment to a consistent work schedule • Resident of California, in proximity to the Los Angeles area • High-speed internet access at home that you are able to connect to via Ethernet or landline • Secluded and distraction-free work environment • Paralegal or legal assistant experience Benefits • Medical and prescription coverage, including free annual physicals • Dental and vision insurance • Paid time off • Associate wellness program (earn a reward for getting your annual wellness checkup) • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) • 401(k) with match • Flexible spending account • Life insurance • Short- and long-term disability insurance (company paid) • Teladoc: 24/7 online access to doctors • 24/7 nurse help desk • Patient advocacy: Free 24/7 help with benefit questions and claims issues • Family, financial and estate guidance (will) services Company Overview • We serve four demanding markets: - Global / Fortune 500 companies seeking customer service delivery for contact centers and processing centers - Global / Fortune 500 companies seeking meeting, incentive and special events management - Global / Fortune 500 companies seeking trade show booth fabrication (custom or modular) and trade show schedule management (installation, dismantling and storage) - Museums, schools, libraries and other institutions seeking custom built exhibit installations. It was founded in 1863, and is headquartered in Saginaw, Michigan, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job