Job Description
Note: The job is a remote job and is open to candidates in USA. Hirebee.ai is seeking a Customer Service Representative to provide exceptional support to valued customers from the comfort of home. The role involves handling customer inquiries through various channels and ensuring high-quality service while documenting interactions and collaborating with team members. Responsibilities • Deliver exceptional customer service via phone, email, and online chat platforms • Respond promptly and professionally to customer inquiries and resolve issues efficiently • Document customer interactions and transactions using our digital systems • Collaborate with team members to ensure consistent and high-quality service • Provide accurate information about products, services, and account details • Maintain a positive, solution-focused attitude when working with customers • Continuously learn new processes and contribute feedback for ongoing improvements Skills • No prior experience necessary—bring a positive attitude and eagerness to learn • High school diploma or GED required (college students are welcome) • Excellent written and verbal communication skills • Comfortable navigating Zoom, email, and basic technology • Driven, reliable, and enthusiastic about providing outstanding customer experiences • Must be 18 years or older and legally authorized to work in the U.S • Ability to multitask and adapt in a fast-paced remote environment • Experience with customer service tools or CRM platforms • Familiarity with remote work best practices • Interest in professional growth and long-term advancement Benefits • Exciting bonuses Company Overview • Hirebee.ai is artificial intelligence powered recruitment and applicant tracking software. It was founded in 2021, and is headquartered in London, England, GBR, with a workforce of 2-10 employees. Its website is Apply tot his job