[Hiring] Contract Client Accounts Operations Analyst @Naviga

🌍 Remote, USA 🎯 Full-time πŸ• Posted Recently

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves supporting all facets of global client billing, leveraging in-depth knowledge of industry best practices. β€’ Support daily operational functions within the department. β€’ Interact with business stakeholders and subject matter experts to understand business problems and define solution requirements. β€’ Analyze business processes and supporting systems, developing business cases, and building metrics/reporting. β€’ Document and communicate clear functional and system requirements, often creating process-flow diagrams. β€’ Work at the intersection of business and technology, representing business requirements during IT system design and modification. β€’ Support project management and reporting efforts, liaising with project participants and following up routinely to ensure effective communication and task completion. β€’ Interface with IT and various departments to execute cross-functional project requirements. β€’ Perform system testing and requirements validation. Manage data sets and perform detailed reporting. β€’ Provide training to internal attorneys and staff on new processes or systems as needed. Qualifications β€’ A minimum of 3 years of experience successfully managing high-volume billing portfolios and/or financial analysis, preferably within a law firm environment. β€’ Advanced proficiency in Microsoft Excel is mandatory, including mastery of VLookup and PivotTable functions. β€’ Strong analytical skills, excellent written and verbal communication, highly organized, and detail-oriented self-starter. β€’ Proven ability to handle multiple concurrent projects and meet tight deadlines. β€’ High School Diploma or GED. β€’ Ideal candidate will have a Bachelor’s Degree (4-Year) in Business Administration, Accounting, Finance, or Business Process Management. β€’ Familiarity with Aderant or similar legal billing/financial systems. β€’ Proven team player who is self-motivated and willing to take on additional work as needed in a small, fast-paced team environment. Benefits β€’ Headquartered in both Chicago, IL and London, England. β€’ Multi-Billion Dollar Business, Employing over 3600 Lawyers. β€’ Culture includes individuals of high standards, providing support and collaboration throughout the business. β€’ Work with a reputable global firm known for its excellence in professional services. β€’ Temporary position with potential for growth and advancement within the firm. β€’ 100% remote position. Apply tot his job

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