Job Description
Note: The job is a remote job and is open to candidates in USA. TP Malaysia is seeking a Beauty Advisor - Spanish for a 9-month remote contract. The role involves assisting customers with beauty products and providing support through various channels while maintaining brand reputation and customer loyalty. Responsibilities β’ Assist customers regarding the beauty products β’ Provide timely support via multiple channels β’ Handle payments and customer data securely β’ Protect brand reputation and customer loyalty β’ Escalate priority issues when needed β’ Collaborate with team to improve support processes Skills β’ Strong customer service focus β’ Active listening & objection handling β’ Clear, professional communication β’ Emotionally intelligent, calm under pressure β’ Open to feedback, fast learner, positive mindset β’ Analytical & critical thinking skills β’ Typing: 40 WPM, 90% accuracy β’ Proficient in MS Windows & Office β’ Able to read, write, and speak the required support language Company Overview β’ TP is a global digital business services company. It was founded in 2018, and is headquartered in Sheridan, Wyoming, USA, with a workforce of 10001+ employees. Its website is Apply tot his job