Job Description
Note: The job is a remote job and is open to candidates in USA. Signature Performance, Inc. is dedicated to improving healthcare administrative costs for federal government agencies, payers, and providers. They are seeking a Process Solutions Architect III to manage business processes and solutions related to claims processing and benefits, while serving as a liaison between clients and IT teams. Responsibilities • Working independently of direct management and leadership oversight, providing client support, serving as the primary liaison between client and IT teams, responsible for making impactful decisions • Work directly with and provide briefings as needed for executive leadership • Managing/maintaining processes and/or projects, aligning the ClaimsXM IT team with project tasks, processes, and/or and support need • Providing documentation and reporting, keeping team and stakeholders informed of project/process progression • Serve as the subject matter expert for Facets application areas, including system/application architecture, technical structure of the internal and third-party system data integrations, and structure of requirements that governs the functionality of the system • Plan and serve as a key liaison with vendors, business areas, and clients during development and implementation; ultimately supporting operations of the system data • Independently analyze business problems or opportunities • Develop recommendations and solutions for problems/opportunities; implement those solutions, and provide communications on the associated actions, business impacts, and results • Contribute to the completion of projects within the allocated time and budget • Provide support and assistance to team staff members • Creates automated functions, reports, and extracts to satisfy system audits and compliance regulatory requirements in support of core system/application and ancillary applications • Provide consultative support in analyzing business requirements / use cases / functional requirements to ensure the development of efficient enterprise solutions • Perform analysis of current system usage of Package Software, customizations, subsystems and reports back to business areas regarding data structure improvements in process, system/data quality and results • Support key components of the System Development Life Cycle (SDLC) • Support building solutions that support business needs • Support system automation Development and Maintenance • Documentation – writing system/technical specifications to ensure solution supports functional requirements • Perform other related duties as necessary Skills • Bachelor's or associate's degree preferred. If no degree, must have 10 years of experience in general Facets data administration • Must have experience in system automation (ex. PowerShell, Terraform, T-SQL, Desired State Configuration, command line tasks) • Must have 12+ years of TriZetto Facets data model/procedure experience • Must be an effective team member working toward company goals • System(s) level problem solving skills required • Ability to manage multiple concurrent projects • Ability to communicate effectively with executive leadership and a wide variety of audiences • Ability to successfully perform job functions independently without direct supervision • Ability to function effectively in a fast-paced environment • Azure administration experience a plus • Citrix experience a plus Benefits • Health Insurance • Fully Paid Life Insurance • Fully Paid Short- & Long-Term Disability • Paid Vacation • Paid Sick Leave • Paid Holidays • Professional Development and Tuition Assistance Program • 401(k) Program with Employer Match Company Overview • Signature Performance is dedicated to optimizing the business of healthcare. It was founded in 2004, and is headquartered in Omaha, Nebraska, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job