Job Description
- Job Description:
- This position is responsible for the design, implementation, and monitoring of the patient centered care improvement.
- The National Director of Clinical Operations is responsible for providing clinical and quality support to assigned facilities including but not limited to regulatory changes, promotion of a culture of safety, assistance with survey preparation and follow-up, policy and procedure updates and other clinical operations initiatives.
- The Clinical Operator will act as a resource for development of action plans, process changes, clinical integration initiatives, and engagement opportunities.
- Requirements:
- Knowledge of quality improvement, clinical outcomes and medical terminology in hospital and ambulatory surgery center operations.
- Recent work experience in a hospital or ambulatory surgery center with a history of leadership in improving the systems and processes to enhance the patient experience including positively influencing others to achieve quality outcomes.
- Analytical ability to perform audits, develop educational materials, and develop strategic plans.
- Interpersonal skills to interact with all levels of facility and medical staff.
- Strong communication skills to provide quality, sophisticated levels of service.
- Strong leadership skills, such as coaching and mentoring team members with a heavy focus and dedication in skill development. The ability to coach and mentor teams to improve stakeholder experience.
- Ability to communicate effectively with all key stakeholders through written, verbal, and electronic communication.
- Ability to draw insightful impressions from objective data and other forms of investigation to identify processes in need of improving.
- Registered Nurse License required. Must have bachelor’s degree in health care or related field. Master’s degree preferred. Strong preference for Operating Room experience.
- Benefits:
- Medical, dental, vision, disability, AD&D, and life insurance
- Manager Time Off – 20 days per year
- Discretionary 401k match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
- For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act is available.
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