Job Description
Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Radiology Reporting Coordinator you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will • Collaborate with clinical operation teams with the primary focus of supporting all clinical applications related to radiologist dictations and reporting. • Work and communicate with radiologists providing RIS support, as needed. • Work with the System Solutions Team to implement and adjust workflows to improve efficiencies in case distribution and management. • Manage all radiologist worklists including but not limited to: All Problem, All Pending Dictation, Critical Results, All Pending, and All Suspended. Escalating concerns as needed • Collaborate with Clinical System Solution Teams to test and implement new software and functionalities related to radiologist workflows. • Present findings and recommendations as part of workflow and software implementation. • Answers incoming calls in a courteous and professional manner; following established protocols. • Call referring physicians to assist radiologist with delivering critical results findings, following established protocols. • Participate in various projects and/or meetings, and complete other tasks as assigned by management. • Provide coverage for all positions within case management and reporting division as needed. If You Are • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. • You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment. To Ensure Success In This Role, You Must Have • Bachelor’s Degree in clinical or science-related area or equivalent work experience preferred • Two (2) years in Health Care communications and/or customer service work experience preferred. • Multi-vendor IS experience with RIS/PACS. • Demonstrate strong customer service, multitasking, critical thinking, persuasion and analytical abilities, with superior communication and interpersonal skill. • Able to exercise a high degree of initiative, judgment, discretion and decision making to achieve organizational objectives. • High level of proficiency and demonstrated effectiveness in problem determination and resolution. • Working knowledge of Microsoft Office Products. We Offer • Comprehensive Medical, Dental and Vision coverages. • Health Savings Accounts with employer funding. • Wellness dollars • 401(k) Employer Match • Free services at any of our imaging centers for you and your immediate family. Apply tot his job