Job Description
About the position Join our Freight Audit Billing (FAB) team, responsible for managing the manual and automated billing processes for 23-24 overseas countries. As a Freight Audit/Billing Analyst, you will handle billing cycles on a weekly basis, with each person assigned to a specific country. The role involves running scripts to automate billing, making necessary adjustments, and auditing the process to ensure accuracy. You will also provide internal and external support for transportation/logistics services outside of the US, ensuring compliance with customer requirements and standard operating procedures (SOPs). Responsibilities • Manage the billing process according to customer requirements. • Coordinate shipments moving from offshore to offshore locations. • Set up new business and coordinate with sales, offshore locations, customers, and third parties. • Document requirements and/or SOPs to ensure accurate billing processes. • Audit shipments and invoices against customer requirements and tariffs. • Analyze shipment documentation for SOP compliance and execute the billing process. • Perform shipment data entry and billing in the transport management system. • Research and resolve accounting issues and complex transactional items. • Act as a primary point of contact for third-party billing requests. • Coordinate within the department and with account managers and other parties as necessary. • Work closely with various parties to meet customer requirements and support billing processes. • Escalate issues to department management with recommendations and justifications. • Assist in other tasks as needed. Requirements • Proficiency in Excel, including pivot tables, VLOOKUPs, concatenates, and SUMIF functions. • 2-3+ years of billing experience (open to less with strong Excel skills). • Strong computer skills for setting up equipment and using multiple systems. • Experience with freight forwarding, freight invoices, and logistics. • Familiarity with SAP ERP and other relevant systems. Nice-to-haves • Freight forwarding experience or general understanding of the air/land/ocean/rail transportation industry. • Comfortable using multiple computer programs. • Curiosity to understand the 'why' and 'how' of processes. • Ability to work in a group environment and willingness to help teammates. • An associate's degree is ideal but not required. • Strong communication skills to navigate time differences with international partners. • Proficiency in understanding script files for staging invoices in Excel. Apply tot his job