Job Description
Note: The job is a remote job and is open to candidates in USA. Applause is a leader in software testing and digital quality, seeking a freelance User Experience Researcher (UXR) to join their UX Practice team. The role involves driving UX Research excellence by understanding client objectives and executing qualitative studies in a collaborative environment. Responsibilities β’ End-to-end Research: Take ownership of all phases of end-to-end research projects, including data collection, analysis, and reporting. Design and execute research methodologies tailored to project goals and objectives β’ Project Ownership: Lead, manage, and oversee all aspects of assigned research projects, including planning, execution, and delivery. Coordinate with internal and external stakeholders to ensure project objectives are met on time and as expected β’ Client Communication: Effectively communicate research findings and recommendations in clear, concise, and compelling formats. Act as a trusted advisor, providing strategic insights and actionable recommendations to inform decision-making Skills β’ Expertise conducting end-to-end UX Research with mixed methods analysis β’ Impeccable client-facing skills β’ Capacity to navigate challenging work situations & stakeholders β’ Gaming domain experience β’ 4+ years of experience in previous User Experience Research roles β’ Ability to run a study from end to end, including but not limited to preparing a research plan, survey development & distribution, data collection & analysis and presenting findings to clients β’ Strong collaboration and teamwork skills, with the ability to work effectively with cross-functional teams and external partners β’ Excellent interpersonal skills in relation to communication, presentation, and client communication β’ Experience in the Gaming sector; gamification experience β’ Previous experience working in a UX agency setting β’ Previous experience working in a consulting role with clients (e.g., Business/management consulting, UX consulting) β’ Experience with research and design tools like Qualtrics, Lookback, Figma, etc Company Overview β’ Applause is a crowd-sourced digital quality testing enabling companies to deliver digital experiences to their customers. It was founded in 2007, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 201-500 employees. Its website is Apply tot his job