Job Description
Note: The job is a remote job and is open to candidates in USA. Dragonfly is a modern in-memory data store that’s transforming the landscape of high-performance data infrastructures. They are seeking a Technical Solutions Engineer to help secure and support larger customers by serving as the primary technical point of contact and creating technical content to educate future customers. Responsibilities • Serve as the primary technical point of contact for large customers during pre-sales and onboarding • Lead Proof-of-Concepts (POCs) and assist with data migrations to Dragonfly • Answer technical questions and collaborate with customer engineering teams to address concerns and provide solutions • Advocate for technical approval by demonstrating the value and reliability of Dragonfly in customer environments • Write high-quality technical guides, blog posts, and white papers to educate users • Develop and deliver webinars, conference talks, and workshops to promote Dragonfly • Produce content that highlights best practices for deploying, optimizing, and scaling with Dragonfly • Work closely with the product and engineering teams to communicate customer feedback and inform feature development • Partner with sales and marketing teams to refine technical messaging and go-to-market strategy Skills • Must be located in the United States (East Coast strongly preferred) • Must be authorized to work in the U.S. (no visa sponsorship) • Strong understanding of the big three cloud platforms (AWS, Azure, GCP) • Expertise in modern data infrastructure, with the ability to discuss database setups and their impact on application performance, reliability, and cost • Hands-on experience with in-memory data store technologies, and/or distributed systems • Proven experience working with customers in a pre-sales, solutions engineering, or technical support capacity • Deep customer empathy and a passion for solving customer problems • Ability to simplify complex technical concepts for diverse audiences, from engineers to decision-makers • Strong storytelling ability and a love for producing content that is valuable to the customer • Track record of creating compelling technical content, such as blog posts, guides, white papers, or conference talks • Excellent written and verbal communication skills • Comfortable wearing multiple hats in a fast-paced startup environment • Passion for contributing to both customer success and company growth • Proficiency in infrastructure management systems such as Docker and Terraform Benefits • Competitive salary, benefits, and equity. • An annual offsite at a luxury hotel where we all go and have fun with the rest of the team. Company Overview • Dragonfly is a drop-in Redis replacement, designed to meet the performance and efficiency requirements of modern cloud-based applications. It was founded in 2022, and is headquartered in Tel Aviv, Tel Aviv, ISR, with a workforce of 11-50 employees. Its website is Apply tot his job