Job Description
Position: Freelance Job: Hire 3 Remote Live Chat Agent We are hiring 3 Remote Live Chat Agents to join our customer support team immediately. In this role, you will provide real-time assistance to our customers through digital chat platforms. We need fast, reliable, and professional communicators who can handle multiple conversations s is a 100% remote freelance position. Key Responsibilities: • Respond to live chat inquiries instantly and professionally. • Answer product questions and help resolve customer issues. • Manage 3–4 concurrent chat sessions without losing quality. • Log common customer pain points for the product team. • Maintain a high customer satisfaction (CSAT) score. Requirements: • Experience: At least 1 year in a Live Chat or Digital Support role. • Typing Speed: Minimum 50 WPM with high accuracy. • Communication: Exceptional written English skills. • Multitasking: Ability to switch between multiple tabs and chats quickly. • Availability: Must be able to start immediately. Technical Requirements: • Internet: Reliable high-speed connection (Fiber preferred). • Hardware: Personal laptop or PC with a minimum of 8GB RAM. • Software: Familiarity with tools like Zendesk, Intercom, or Tawk.to. • Environment: A quiet, distraction-free workspace. Work Details: • Shift: Various shifts available (24/7 coverage needed). • Schedule: Flexible hours; minimum 20 hours per week. • Mode: 100% Remote / Work from Home. • Compensation: Hourly rate + performance incentives. • Team Size: 3 Vacancies available. #J-18808-Ljbffr Apply tot his job