Job Description
Overview The Regional Property Manager is responsible for overseeing a portfolio of properties of approximately 900 units in multiple locations. The Regional Property Manager will oversee Property Managers, Senior Property Managers and Multi-Site Property Managers within their portfolio. The Regional Property Manager will ensure that each property meets or exceeds its financial performance targets and ownership objectives, Qualifications Training/Education • College degree in finance, property management, business, real estate, or other applicable degree preferred • CPM or CAPS designation a plus • Valid Driver’s License and reliable transportation a must • Travel will be required Experience/Skills • Minimum of seven years of progressive property management experience managing a portfolio of at least 1500 units in multiple markets preferred. • Minimum of five years of successful supervisory experience including managing a large team, senior or multi-site managers. • Successful background in hiring, coaching, and developing employees. • Strong background in managing diverse types of multi-family communities including new construction, conventional, student housing, LIHTC and HUD projects preferred. • Focus on marketing, lease-ups, rehab and repositioning assets. • Experienced in financial reporting, budget planning, expense monitoring and profit and loss responsibility of properties. • Excellent computer skills, with emphasis on Microsoft Office; Yardi, P2P and LRO. Special Requirements • Demonstrates a passion for winning • High-energy, enthusiastic • High learning agility • Coachable • Provides and solicits feedback • Embraces change • Values and promotes teamwork • Customer-centric; puts customer needs first • Exceptional analytical and problem-solving skills • Strong interpersonal skills • Highly developed verbal and written communication skills • Close attention to detail, strong organizational skills, and ability to prioritize and multi-task • Ability to manage multiple assignments with changing priorities • High degree of accountability, sense of urgency, flexibility, and adaptability • High degree of professionalism and integrity Responsibilities • Monitors expense controls and implements initiatives to achieve a 45% Operating Expense Ratio. • Implements annual budget process. • Monitors rent collection efforts, including accounts receivable, bad debt, evictions, and the timely approval of write-offs to achieve <1% delinquency by end of month. • Increases property CNOI annually to meet or exceed property budgets. • Conducts monthly financial reviews with on-site Property Managers, Senior Property Managers, Multi-Site Property Managers, and addresses variances. • Partners with the RVP to establish and implement a monthly forecasting process for each asset. • Makes recommendations to the RVP and Asset Manager for capital improvement projects within budget parameters. • Conducts a minimum of 12 monthly site visits per property annually, completing quarterly site checklists 4 times annually, with more frequent visits to troubled assets implementing plans to address issues. • Holds properties accountable for company standards on curb appeal and asset preservation, and reviews with site staff during visits. • Ensures marketing initiatives and advertising/leasing plans are developed and executed. • Oversees the appropriate utilization of Reserve for Replacement and/or Residual Receipts for funding capital improvements and/or operating deficits. • Identifies and makes recommendations to RVP and Asset Manager on ancillary income sources to increase property revenues. • Creates and implements action plans for under-performing assets. • Works with Compliance as the liaison with regulatory agencies and executes on follow-up (i.e. IHFA, HUD, etc.). • Communicates with outside owners, investors, and/or delegates as appropriate. • Ensures accuracy of and delivers monthly executive summary and variance reports. • Ensures that owner reporting packages are accurate and delivered to clients in a timely fashion. • Documents and archives all communications with owners/clients. • Serves as a team member in the various processes of acquisitions, dispositions, fee managed and new construction, providing assistance and feedback on the marketability and management of assets. • Participates in the completion of the due diligence process on third party management opportunities and potential acquisitions. • Recruits, selects, trains, supervises, and counsels management staff in accordance with company policy and EEO guidelines. • Performs employee appraisals and administers appropriate action. • Develops site team members for future growth with the company. • Holds teams accountable to ensure policies for property operations are adhered to. • Makes recommendations to RVP and HR to establish goals and incentive compensation programs for all management staff and ensures they are implemented consistently. • Conducts a minimum of quarterly staff meetings with management staff to address property performance, policy issues and other corporate business. • Manages employee relation issues with Human Resources. • Ensures best pricing is achieved through bid process for all supplies and services, as well as cap ex managed by Property Management. • Reviews EEO and EHO complaints with RVP, HR, and Legal Department. • Works with in-house legal counsel in managing property related litigation. • Partners with support groups to effectively manage the portfolio, including Accounting, Marketing, IT, HR, Development, Construction, Compliance, and Operations. • Develops, completes, and distributes all reports in a timely fashion as required. • Achieves established KPI’s and company goals. • Works with BCS to ensure proper assignment of cap ex projects to their department and timely execution of cap ex plans. • Other duties as assigned by the VP. #CC Apply tot his job