Job Description
About Us We recruit and manage large numbers of gig workers for user testing projects. We’ve onboarded over 500 workers so far and are scaling rapidly to 10,000+ over the next few years. Our internal team is growing from 12 to 30 people within the next 3–6 months. We’re looking for a technical and business systems generalist to help us streamline, build, and maintain our internal workflows across a range of tools and systems. This is a high-leverage, cross-functional role, working closely with leadership to architect, optimize, and maintain our operational infrastructure. Responsibilities - Maintain and iterate on our Applicant Tracking System (ATS) for full-time employees (currently selecting one). - Maintain and optimize our gig worker ("client") funnels in GoHighLevel (with a potential migration to another system). - Build and manage parallel client funnels and CRMs for different brands and demographic segments. - Develop live client and cohort tracking dashboards, with reporting on dropoff and conversion metrics. - Design and maintain a solution for aggregating emails from thousands of controlled inboxes, ensuring high uptime and reliability. - Manage account permissioning and integrations across tools like Calendly, Monday.com, Fireflies, Google Workspace, and Discord. Tools We Use - GoHighLevel (may change soon) - Make (Integromat) - Airtable - Supabase - Monday.com - Calendly - Fireflies.ai - Discord - Google Workspace - Lovable Bonus Skills (Not Required but Highly Valuable) If you’re also comfortable with any of the following, you can take on additional, higher-impact projects: - React, JavaScript, SQL – for developing or managing our Supabase-based frontend/backend system. - Airtable expertise – building views, monitoring data pipelines, and ensuring quality control across operations. Ideal Candidate - Strong technical intuition with no-code and low-code ecosystems. - Comfortable managing complex workflows across multiple tools. - Able to translate messy operational needs into clean, automated systems. - Reliable, resourceful, and eager to own core infrastructure as we scale. Apply tot his job