Job Description
Title: Office & People Operations Manager
Location: Mountain View United States
Hybrid
Full-time
Job Description:
Kumo.AI is a Series C AI startup building a platform for training and running state-of-the-art AI models on relational data. As we scale from ~100 toward 150+ employees, we're looking for an Office Manager & People Operations Manager who can own the operational backbone of the company.
This is a hands-on, systems-driven role for someone who enjoys running complex operations, owning compliance, and being the connective tissue across teams-while still caring deeply about the employee experience.
You will own the day-to-day workplace experience at our Mountain View HQ and serve as a core operator across People Operations, partnering closely with Leadership, Finance, Recruiting, and G&A.
The Role
As Office Manager & People Operations Manager, you will ensure that:
The office runs smoothly, predictably, and professionally on in-office days
Employees experience seamless People Ops from onboarding through offboarding
HR operations are accurate, compliant, and scalable as the company grows
Leadership can trust that People and Workplace operations "just work"
Own the in-office experience for a hybrid team (Mon/Wed/Fri): office readiness, supplies, snacks, vendors, and workplace communication
Manage facilities and office infrastructure end-to-end: building access, badging, maintenance tickets, IT/AV coordination, conference rooms, shipments, mail, and lease-related coordination
Manage office vendors and contracts (cleaning, food, maintenance, services), balancing cost, quality, and scalability
Own office logistics including food/snacks, office supplies, Amazon approvals, and vendor renewals
Plan and execute onsite moments: team lunches, offsites, candidate onsites, and occasional customer or partner visits
Serve as the operational owner of the physical workplace-not just coordination, but accountability
People Operations
Own onboarding and off-boarding end-to-end, including:
Checklists and workflows
I-9/W-4 compliance
Benefits enrollment timelines
Equipment and device coordination
First-week readiness and employee experience
Maintain HR systems and records (HRIS, org charts, policies, employee files) with high accuracy, confidentiality, and audit readiness
Partner closely with Finance and payroll providers to ensure accurate payroll cycles, changes, audits, and reporting
Administer benefits programs: enrollments, life events, open enrollment, and employee support
Own People compliance: required postings, trainings, policy acknowledgements, employment verifications, and audits
Build and maintain scalable People Ops infrastructure: SOPs, templates, documentation, calendars, and dashboards
Support company operations related to:
Business insurance renewals
Compensation plans and administration
Immigration coordination
Employment-related taxes
GTM security and compliance questionnaires
Cross-Functional Partnership
Work closely with Engineering, Product, Sales, Marketing, Finance, and G&A to support team needs
Act as the operational "glue" across functions-anticipating needs, unblocking issues, and maintaining momentum
Exercise strong judgment with sensitive employee and company information
Recruiting Operations Support
Coordinate interviews end-to-end for technical and GTM roles (scheduling, onsite logistics, candidate experience, feedback collection)
Maintain job posting and interview process hygiene
Occasionally assist with sourcing or pipeline coordination for priority roles
Qualifications
Required
3+ years of experience in Office Management, People Ops, HR Ops, or similar roles (startup experience strongly preferred)
Proven ownership of HR operational workflows (onboarding/offboarding, HRIS hygiene, benefits and payroll coordination)
Strong organizational, project management, and vendor management skills
Excellent judgment, discretion, and communication with sensitive information
Comfortable independently running People Ops in a growing startup environment
Ability to be onsite in Mountain View Mon/Wed/Fri and serve as the primary office owner
Nice to Have(s)
Recruiting operations experience (interview scheduling, candidate experience, onsite coordination)
Familiarity with HRIS/ATS tools, Google Workspace, Slack
Experience scaling People operations from ~50 → 100+ or ~100 → 150+ employees
Why Kumo.AI
Real ownership: You'll shape the operational backbone of People and Workplace at a scaling Series C company
Build for scale: Design systems that support growth without losing the human element
High trust, high impact: Partner directly with leadership and influence day-to-day operations
Hybrid with intention: In-office days are purposeful; focus time is respected
Compensation
The base pay range for this role is $105,000 – $150,000 per year.
Apply Now
Apply Now