[Hiring] Logistics Coordinator - 3PL Broker @Nutrition 101, LLC

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

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Role Description

Partner with internal teams, customers, and third-party carriers to ensure timely, safe, and cost-effective transportation services.
Continuously build, maintain, and manage a nationwide third-party carrier network.
Direct daily assignment of loads to third-party carriers based on available capacity, customer demand, and service requirements.
Maintain real-time situational awareness of the logistics landscape to proactively address operational challenges.
Serve as a primary point of contact for third-party carriers and customers, ensuring clear and timely communication.
Represent the Company in dealings with new and existing customers and establish accurate billing rates in internal systems.
Make critical decisions regarding efficient and effective operations, including determining appropriate responses to urgent and emerging situations.
Ensure compliance with Company performance standards, safety requirements, and applicable policies and procedures.
Uphold and maintain the highest standards of the Company’s vision, mission, and core values.
Lead by example in adherence to all Company policies, processes, and procedures in accordance with the Employee Manual and Safety Manual.
Provide effective problem-solving and conflict resolution support among carriers, drivers, customers, and internal leadership.
Support continuous improvement initiatives related to logistics efficiency, carrier performance, and cost management.
Attend all required Company meetings and training sessions. Participate in the training of others as necessary.
Provide exceptional customer service through proactive communication and issue resolution.
Be available as needed to support logistics operations, including after-hours or urgent operational needs.

Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field preferred. Equivalent experience will be considered.
3+ years of experience in logistics, transportation coordination, brokerage, or supply chain operations preferred.
Experience managing third-party carriers and freight brokerage operations strongly preferred.
Strong understanding of transportation operations, load planning, and carrier management.
Proven ability to prioritize and manage multiple shipments and operational demands simultaneously.
Exceptional communication, negotiation, and customer service skills.
Strong problem-solving skills with the ability to make time-sensitive operational decisions.
High level of attention to detail and organizational skills.
Ability to work independently in a fast-paced, dynamic environment.
Proficiency with logistics systems, transportation management systems (TMS), and related software tools preferred.

Primarily office-based or remote work environment.
Frequent use of computer, telephone, and video conferencing tools.
Ability to work in a fast-paced setting with multiple interruptions.
Prolonged periods of sitting at a desk and working on a computer.
Regular use of hands and fingers for typing, data entry, and handling office equipment.
Occasional standing, walking, bending, or reaching as needed.
Ability to lift or move up to 10-15 pounds occasionally (e.g., laptops, files, equipment).
May require occasional travel to job fairs, networking events, or company locations.