Job Description
C2H role
Site Reliability Analyst/Engineer Job
Location-Preferred MN002 (Optum) or Remote OK
Location: Eden Praeri MN
Client UHG
- What Project/Projects will the candidate be working on while on assignment? Digital Products - Mobile/Portal
- Availability and Performance Monitoring (including Peak Season)
- Stability and Reliability Engineering
- Develop/update technical documentation and diagrams
Is this person a sole contributor or part of a team? Part of a Team
If so, please describe the team? OptumRx Digital, 4 on/off shore peers, 10+ indirect peers.
What does the ideal candidate background look like (ex: healthcare specific background, etc.)? Experience in E-commerce, Digital products (Web, Mobile etc) Application and infrastructure experience
- What are the top 5-10 responsibilities for this position?
- Availability and Performance Monitoring
- Participate in high-priority war rooms and summarize/provide updates to key stakeholders
- Assist with incident/problem RCA and identification of trends
- Identify key performance indicators and leverage monitoring tools to track trending/deviation from baselines
- Participate in pre-release performance/load testing as a technical SME, using KPIs to assess performance against baselines
- Provide input and data analysis on a weekly/monthly basis for a set of services within the digital portfolio
- Stability and Reliability Engineering
- Assess and monitor overall application stability and performance, providing insight to areas for potential improvement
- Identify risk areas and work collaboratively to address and remediate
- Monitor infrastructure capacity and performance, track the remediation of enterprise identified security vulnerabilities
- Support technology modernization efforts, providing insights on opportunities for automation and optimization
- Develop/update technical documentation and diagrams
What software tools/skills are needed to perform these daily responsibilities? Microsoft Office Dynatrace Splunk various open-source monitoring Data Analysis
What skills/attributes are a must have? Problem Solving Data Analysis Familiar with Infrastructure and Application development
What skills/attributes are nice to have? Previous Optum experience
Where is the work to be performed? Preferred MN002 (Optum) Remote OK
What are the work hours? (ex. 9am-5pm, day/night shifts, rotating shifts, etc) 8 a.m. - 4 p.m. central Some night/Weekends depending on season or releases,
What does the interview process look like? a. How many rounds? 2 initial and final b. Video vs. phone? Initial phone, final if candidate is local face to face c. How technical will the interviews be? We will ask technical questions as it relates to there experience. Meaning if they say they have experience in a technology we will ask technical questions.
Required Skills :
Basic Qualification :
Additional Skills :
Background Check :Yes
Drug Screen :Yes
Candidate must be your W2 Employee :No
Interview Process :
Additional Keywords :
Degree Requirements :
Certification Requirement :
Minimum Experience (In Years) :0
Travel Requirements :
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