Job Description
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Role Description
- We’re seeking an experienced Quality Compliance Specialist who can evaluate and implement corporate-wide improvements to our training programs, systems, and processes. You’ll play a key role in fostering a culture of growth and continuous improvement, partnering across global teams to deliver training that makes a difference.
- Support internal and external audit activities as assigned regarding Training processes or requests
- Drive and support improvement initiatives geared towards simplification, standardization, and overall effectiveness of our QMS training programs
- Proactively identify continuous improvement opportunities through data analysis such as gap assessments, internal feedback, external benchmarking, and the use of available technology
- Support or be responsible for corrective and preventive action (CAPA) activities related to training process or outcomes
- Work collaboratively with cross-functional teams to determine user’s training requirements and resolve any findings
- Create, evaluate, or update training course materials suitable to the intended audience
- Establish training evaluation methodologies to evaluate training effectiveness based on risk
- Support multiple projects simultaneously by driving Training-related process improvements
- Qualifications
- Experience working within a regulated industry (medical device, pharmaceutical, aerospace, etc.) with direct responsibilities for training
- Customer-service oriented and eager to build strong relationships with internal stakeholders
- Apply critical thinking and change management skills to solve problems and drive desired results
- Value and demonstrate diligence for compliance, technical competence, and good judgement
- Work independently with a high degree of accountability and accuracy
- Ability to flex and adapt to rapidly changing circumstances
- Strong project management and organizational abilities
- Proficiency with learning management systems (LMS) and e-learning platforms such as SAP SuccessFactors Learning Administration Module
- Understanding how training, development, and performance improvement contribute to an organization's competitive advantage
- Requirements
- Typically requires a Bachelor’s degree and a minimum of 2 -5 years of related experience
- Travel Required: 5-15%
- Benefits
- A front row seat to life changing CGM technology
- Learn about our brave #dexcomwarriors community
- A full and comprehensive benefits program
- Growth opportunities on a global scale
- Access to career development through in-house learning programs and/or qualified tuition reimbursement
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve
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