Job Description
Title: Cybersecurity Engineer 3
Role: Remote - CTH
About The Role
We are seeking an experienced Cybersecurity Engineer to support Security Products for Local Governments. The ideal candidate will possess in-depth knowledge of configuring and administering Security Tools and Products.
- Administer and Maintain EDR Tools
- Tune detection rules to reduce false positives and improve threat visibility for each covered locality.
- Ensure asset inventory is accurate and up to date for each covered locality.
- Regularly update the EDR platform and agents to the latest versions.
- Review and adjust security policies.
- Conduct health checks to ensure the EDR system is functioning properly.
- Investigate and remediate unexcepted agent behavior
- Ensure that Integrations are working as required and troubleshoot when issues are identified
- Administer And Maintain Vulnerability Management System
- Maintain and update the vulnerability management platform and agents
- Conduct health checks to ensure the VMS system is functioning properly.
- Tune scan policies to reduce false positives and improve accuracy for each covered locality
- Ensure asset inventory is accurate and up to date for each covered locality
- Configure and schedule scans for each covered locality.
- Investigate and remediate unexpected agent behavior
- Ensure that integrations are working as required and troubleshoot when issues are identified
- General Support
- Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC
- Maintain and update the Remote Monitoring and Management platform and agents
- Accurately document customer interactions, troubleshooting steps, and resolutions
- Escalate complex or unresolved issues as needed
- Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed
- Desired Certifications
- Security+
- CrowdStrike Certified Falcon Administrator (CCFA)
- Tenable Certified
- Additional Cybersecurity Related Certifications
- Required/Desired Skills
- Administer and Maintain EDR Tools
- Administer and Maintain Vulnerability Management System
- Experience in information security, with a focus on security technologies.
- Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner.
- Ability to work independently and as part of a team.
- Excellent organizational skills and attention to detail.
- Relevant certifications preferred.
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