[Hiring] Field Nurse Consultant Workers' Compensation @Zenith Insurance Company

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

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Role Description

    This role involves managing a caseload of medical and disability workers compensation claims according to Zenith guidelines.
  • Conduct in-person and telephonic assessments of injured workers to evaluate injury status, treatment progress, functional capacity, and barriers to recovery.
  • Attend medical appointments as needed to facilitate communication between providers, injured workers, and claims stakeholders.
  • Review medical records, diagnostic studies, and treatment plans to assess appropriateness, progress, and consistency with evidence-based guidelines.
  • Identify treatment delays, non-adherence, psychosocial risk factors, and other obstacles impacting recovery.
  • This is a remote role with a preferred location around the Fresno, Salinas, Monterey, and Modesto area in California.
  • The selected candidate will be provided with a company car for travel.
    Responsibilities
  • Communicate with injured employees, medical professionals, claims staff, and employers timely and regularly to obtain information necessary to make sound medical assessments regarding diagnosis and prognosis.
  • Assess injury severity, extent of disability, treatment plans, functional abilities, and physical job requirements to establish target return to work plans and/or strategy to manage future medical exposure.
  • Direct treatment to appropriate panel and network providers, effectively negotiating treatment plans in compliance with Labor Code statutes and company standards.
  • Utilize and manage resources appropriately, including external field case managers, vendors, UR/peer review, and medical director.
  • Respond to various written and telephone inquiries timely regarding status of case.
  • Consistently and accurately document interventions, rationale, and recommendations in the Zenith system, utilizing the appropriate templates, and following Zenith guidelines, as indicated.
  • Facilitate earliest appropriate return to work release and coordinate return to work efforts with all parties, as appropriate.
  • Facilitate Maximum Medical Improvement and discharge from care.
  • Educate claims staff, employers, and other Zenith staff on medical issues/guidelines, within corporate guidelines.
  • Work productively and harmoniously with others on a consistent basis.
  • Respond positively to direction and feedback on performance.
  • Consistently maintain professional and appropriate demeanor.
  • Perform other duties/projects as assigned.
    Qualifications
  • Regular and reliable attendance is required; must be able to work at least 37.5 hours per week, Monday through Friday, and be available for extended hours as situations arise.
  • Position may require extensive travel and remote working conditions, or overnight travel.
  • Must be available to work catastrophes (CAT) requiring travel to CAT sites with varied claims responsibilities and for extended periods of time beyond the typical work week.
    Education
  • Must be a Registered Nurse or similar.
  • High School Diploma or equivalent combination of education and experience required.
  • Bachelor’s Degree or equivalent combination of education and experience preferred.
  • Certified Case Manager (CCM) certification is a plus.
    Work Experience
  • 3+ years of experience maintaining a current unrestricted registered nurse (R.N.) license in the state where the position is based and other assigned states as required by law.
    Knowledge, Skills, and Abilities
  • Pursues continuing education as it pertains to maintaining RN licensure and certification, relating to workers’ compensation and utilization review practices.
  • 3 years recent experience working remotely either in a telephonic or field case management role with a preference in workers’ compensation.
  • 3 to 5 years clinical practice with experience in orthopedics, neurology, or occupational medicine preferred.
  • Possesses or pursues additional professional certifications; such as CCM, CDMS, CIRS, CRRN or COHN.
  • Strong written and verbal communication skills in order to effectively communicate with injured employees, medical professionals, employers, claims staff, and others.
  • Good negotiation skills to successfully establish target return to work dates and manage medical and disability treatment plans.
  • Proficient in basic computer skills, especially Microsoft Outlook and Office.
  • Comfortable in a professional business environment.
  • Bilingual Spanish a plus.
  • Valid Driver’s License in good standing.
    Pay, Benefits, and Other Information
  • The expected salary range for this position is $85,736.31 - $105,000. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
  • Medical, Dental and Vision Insurance.
  • Flexible Spending Accounts.
  • Paid Parental Leave.
  • Life, AD&D and Disability Insurance.
  • 401(k), Employee Share Purchase Plan (ESPP).
  • Education and Training Reimbursement.
  • Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave.
  • 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays.
  • Employee Assistance Program (EAP).

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