Job Description
About Us:
We’re a Florida-based short-term rental company managing multiple Airbnb and Booking.com listings, as well as long-term rental properties. We handle guest communications, vendor coordination, design tasks, and social media content creation to keep our listings performing at a high standard.
We’re looking for a dedicated, tech-savvy, and reliable remote assistant who can support daily operations with minimal supervision, take ownership of tasks, and help reduce daily back-and-forth by keeping systems, messages, and updates clear, accurate, and up to date.
- Responsibilities:
- Respond to guest messages (Airbnb, Booking.com, and via text) within 1 hour during your shift, ensuring clear and complete communication that minimizes follow-up questions
- Coordinate with cleaners, vendors, and handymen using our systems, confirming details and closing the loop without needing reminders
- Use Monday.com to track, update, and complete daily tasks so progress is always visible
- Maintain accurate calendar syncs across multiple booking platforms
- Assist with light bookkeeping (matching expenses, organizing receipts) and ensure records are properly updated
- Create simple, on-brand social media content and flyers using Canva (or similar)
- Post flyers and updates to Facebook and Instagram business accounts
- Independently manage social media and marketing tasks within your scheduled shift time
- You Are:
- Highly reliable and consistent with your schedule
- Fluent in written English and confident communicating clearly with guests and vendors
- Organized, responsive, and proactive about providing updates rather than waiting to be asked
- Familiar with Airbnb and Booking.com operations
- Able to create visually appealing, on-brand graphics and social media content
- Comfortable using Monday.com, Canva, Google Drive, Stripe, and the Airbnb dashboard
- Someone who takes ownership of tasks and helps streamline operations by reducing unnecessary follow-ups
- Must-Have Availability:
- Available to work on weekends
- Must be online during all scheduled work hours and fully focused on this role during shift time (no multitasking with other jobs)
- Please Do Not Apply If:
- You can’t work weekends or your schedule changes frequently
- You’re currently managing multiple clients or side jobs
- You struggle to keep tasks updated or need frequent reminders
- You’re not comfortable using project management tools or social media platforms
- Pay & Perks:
- Fixed monthly rate: $800–$1,000 (based on experience)
- Paid trial period: 4 weeks
- Potential for a long-term role with performance-based bonuses
How to Apply:
Please email your application and answer the four questions below. Your resume must be in English and must include your email address.
- Application Questions:
- What is your availability (days and hours) in your time zone?
- Do you have Airbnb or Booking.com experience? If yes, briefly describe it.
- Do you currently work with any other clients?
- What makes you a great fit for this role?
Job Type: Full-time
Pay: $800.00 - $1,000.00 per month
- Application Question(s):
- Do you have experience with Airbnb, Booking.com, VRBO, or property management? Briefly describe.
- Are you willing and able to work every weekend?
- Do you have a computer, a cellphone, and a stable internet connection for work?
- Which software tools are you familiar with? Examples: Pricelabs, Hospitable, Guesty, Buildium, Asana, Monday.com, Google Drive.
- Please write a short response to a guest who is upset because the check-in instructions were confusing.
- What is your internet speed, and do you have a backup power plan in case of outages? Please explain.
- This role requires working Saturdays and Sundays. Can you commit to weekend work every week? If yes, please specify your availability.
Work Location: Remote
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