Job Description
- RESPONSIBILITIES
- Lead and direct a team of computer systems specialists in the implementation and operation of integrated computer-based systems.
- Test and operate all phases of the system lifecycle to ensure consistent and reliable system performance.
- Operate all system components as defined in the Task Order, including hardware, software, and mass storage devices.
- Manage the daily operations of computer systems, ensuring uptime, data integrity, and operational continuity.
- Operate and monitor communications-computer systems, providing first-level response and support to any anomalies or failures.
- Install, configure, and maintain operating systems to meet performance, security, and compliance requirements.
- Implement and tune disk and tape management systems for optimal performance and data storage efficiency.
- Deploy and manage computer operations automation software to streamline repetitive tasks and system processes.
- Troubleshoot system malfunctions, isolate faults, and coordinate with engineering and technical support teams for resolution.
- Ensure compliance with applicable standards, policies, and procedures for system operation and security.
- Document system operations, maintenance activities, and incident resolutions for tracking and continuous improvement.
- Support transition planning, implementation, and validation of new systems or system upgrades. Required Qualifications
- Experience:
- 5+ years of relevant experience in computer operations, systems management, or IT support roles.
- Demonstrated experience in managing or directing system operation teams in complex, integrated computing environments.
- Experience in testing, operating, and maintaining computing systems across full lifecycle phases.
- Proven ability to work with communications-computer systems, storage devices, and system operation tools.
- Strong operational knowledge of computer systems hardware and software, including storage and networking components.
- Proficiency in system administration tasks, including OS installation, performance tuning, and patch management.
- Ability to identify and troubleshoot system issues efficiently with minimal disruption.
- Familiarity with automation tools for system operations and monitoring.
- Effective communication skills for coordinating with technical teams and reporting to management. Certifications:
- Relevant certification from a nationally recognized technical authority (e.g., CompTIA, Microsoft, Cisco, Red Hat, etc.).
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