Job Description
About the position
We are seeking a Technical Scrum Master & Program Manager to support delivery for a large-scale enterprise platform supporting multiple product teams. This consulting role blends hands-on Scrum leadership with program delivery tracking and sprint analytics to create strong transparency across product, engineering, testing, and operations teams.
You will help design and run a lightweight, effective agile process that captures work, drives accountability, and surfaces delivery timelines while keeping process overhead low and teams focused on execution.
This platform supports a large developer ecosystem, and this role ensures inbound requests are captured, prioritized, delivered, and documented as part of a complete delivery lifecycle.
- Responsibilities
- Capture and triage inbound work in JIRA
- Translate priorities into actionable sprint plans
- Lead stand-ups focused on removing blockers
- Ensure teams execute work through properly defined tickets
- Track sprint throughput and delivery trends
- Surface and resolve delivery impediments quickly
- Promote automation and efficient ways of working
- Maintain scalable JIRA structures and releasable Epics
- Ensure Epics include complete delivery scope
- Build filters and dashboards to highlight delivery priorities
- Implement JIRA automation to streamline workflows
- Enable visibility into technical debt and delivery gaps
- Provide delivery timeline visibility across design, development, testing, and release
- Maintain clear reporting of features, milestones, and status
- Align sprint execution with product roadmaps
- Ensure documentation is delivered alongside features
- Build dashboards to monitor delivery health and trends
- Ensure sustainable workload distribution
- Provide visibility from concept through release
- Requirements
- 2+ years in Scrum Master, agile delivery, or program management roles
- Experience supporting technical software teams
- Strong JIRA expertise including workflows, automation, and reporting
- Ability to translate prioritization discussions into execution plans
- Experience balancing competing delivery priorities
- Strong analytical and process optimization mindset
- Nice-to-haves
- Experience in enterprise software or regulated environments
- Familiarity with AI or platform-based product ecosystems
- Experience with delivery metrics and sprint analytics
- Knowledge of software release and deployment cycles
- Scrum or project certifications are helpful but not required.
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