Director of Product, AI & Workflow Automation - Clinical Trials

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

About the position

As the Director of Product, AI & Workflow Automation - Clinical Trials, you'll define and lead Florence's Site Portfolio and products strategy - shaping the vision, roadmap, and execution that drive the digital transformation of clinical trials.

As a member of the COO team, you'll partner closely with engineering, design, marketing, sales, and customer experience to ensure our products don't just meet market needs - they redefine what's possible in clinical research.

This is a hands-on, high-impact role for a product leader who thrives at the intersection of strategy, innovation, and execution.

    Responsibilities
  • Define and drive Florence's global product strategy and multi-year roadmap across all customer segments - Sites, Sponsors, and CROs.
  • Align product priorities with Florence's mission to automate and simplify clinical trial operations.
  • Translate customer insights and market dynamics into strategic direction and tangible product outcomes.
  • Build deep relationships with customers, users, and partners to uncover emerging needs and opportunities.
  • Identify and anticipate macro-trends in life sciences and technology that will shape the future of clinical operations.
  • Champion a customer-centric mindset throughout the organization.
  • Lead the end-to-end lifecycle of Florence's SaaS platform - from concept to launch to adoption.
  • Partner cross-functionally with engineering, design, marketing, and revenue teams to deliver products that drive engagement, retention, and long-term value.
  • Establish and track product metrics and OKRs that guide performance and decision-making.
  • Recruit, coach, and scale a world-class product management organization.
  • Foster a culture of accountability, curiosity, and innovation.
  • Develop your team's skills and careers through coaching and structured growth opportunities.
  • Serve as a strategic thought partner on Florence's executive team.
  • Act as a public evangelist - sharing Florence's story, purpose, and vision with customers, partners, and industry audiences.
    Requirements
  • 10+ years of product management experience, with 5+ years in leadership roles.
  • Proven success leading SaaS products from concept to market adoption in a high-growth environment.
  • Experience operating in or adjacent to regulated industries such as life sciences, healthcare, or fintech.
  • Demonstrated ability to scale product organizations globally and manage distributed teams.
  • Strong executive presence and communication skills - able to inspire, align, and influence across all levels.
  • Track record of defining and delivering strategies that drive growth, adoption, and customer value.
    Nice-to-haves
  • Combination of large-company scale and startup agility is ideal.
    Benefits
  • We offer a competitive compensation package, medical and dental insurance, and office space in the heart of the city.
  • We insist that health technology is the highest calling for software development. We pride ourselves on working on something bigger than ourselves; helping advance cures and therapies.
  • Join our high-output culture to create innovative, modern, and purposeful software solutions.

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