Job Description
Note: The job is a remote job and is open to candidates in USA. CCS IT is seeking a Lead IBM Order Management Systems Specialist (OMS) to manage and optimize their Order Management System. The role involves collaborating with call center teams and providing support and training to store staff on inventory management tools.
- Responsibilities
- Manage and optimize the Order Management System (OMS) to ensure efficient order processing and fulfillment
- Collaborate with call center teams to streamline customer service operations
- Utilize SIM (Store Inventory Manager) to maintain accurate inventory levels and improve store operations
- Provide support and training to store staff on OMS and inventory management tools
- Skills
- Experience Level: Lead
- Base OMS (Order Management System)
- Call Center Operations
- SIM (Store Inventory Manager)
- Store Operations
- Manage and optimize the Order Management System (OMS) to ensure efficient order processing and fulfillment
- Collaborate with call center teams to streamline customer service operations
- Utilize SIM (Store Inventory Manager) to maintain accurate inventory levels and improve store operations
- Provide support and training to store staff on OMS and inventory management tools
- Must have cloud experience
- Experience in retail or e-commerce environments is a plus
- Company Overview
- CCS IT is a technology and development firm offering custom technical solutions to B2B and B2C companies. It was founded in 2007, and is headquartered in Wesley Chapel, Florida, USA, with a workforce of 51-200 employees. Its website is http://ccsitusa.com.
- Company H1B Sponsorship
- CCS IT has a track record of offering H1B sponsorships, with 19 in 2025, 20 in 2024, 9 in 2023, 11 in 2022, 21 in 2021, 18 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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