Job Description
Note: The job is a remote job and is open to candidates in USA. ManpowerGroup Talent Solutions is seeking a Head of Global RPO Product Development to shape and present next-generation recruitment and business process outsourcing solutions. This role involves partnering with clients and stakeholders to design tailored solutions, ensuring that the product offerings deliver measurable value and ROI.
- Responsibilities
- Function as a client-facing product and solution expert, partnering with sales teams during pursuits, RFP responses, and client workshops
- Lead the design of customized RPO/BPO solutions, balancing innovation with operational feasibility and commercial competitiveness
- Translate client requirements into standardized, scalable offerings that can be adapted across multiple accounts
- Present product strategies and solution proposals to executive level stakeholders at client organizations
- Partner with sales, operations, and technology teams to co-create business cases, pricing models, and delivery approaches
- Stay ahead of market trends, competitor offerings, and emerging technologies to ensure our solutions are differentiated amongst competitors
- Provide thought leadership in the outsourcing space, representing the company at industry events, client forums, and speaking engagements
- Capture client insights and feedback to inform continuous enhancement of the product portfolio
- Establish success metrics and ensure RPO solutions deliver ROI, efficiency, and client satisfaction
- Will lead a global team of experienced product professionals
- Role will prioritize the collaboration and synergies between the other functions to drive speed to revenue and market impact
- Develop, inspire, lead and coach an efficient, consistently high performing and engaged team
- Skills
- Bachelor's degree in business, HR, Operations, or related field; MBA preferred
- 7+ years of experience in RPO, BPO, or professional services, with significant client-facing responsibilities
- Proven ability to design, present, and win client solutions in competitive outsourcing environments
- Strong understanding of RPO/BPO operating models, workforce technology, analytics, and process automation
- Exceptional consulting, presentation, and storytelling skills with the ability to influence senior client stakeholders
- Demonstrated track record of balancing custom client needs with scalable product design
- Strong commercial acumen, including experience with pricing, proposals, and business case development
- Collaborative leadership style with the ability to engage internal teams and external stakeholders effectively
- 5-7 years' proven experience with product development for BUSINESS SERVICES
- Deep RPO/BPO expertise with commercial acumen and consultative skills, acting as both an innovator and trusted advisor
- Influencing product roadmap through real-world client insights while ensuring our solutions remain competitive, scalable, and aligned with market needs
- Company Overview
- ManpowerGroup Talent Solutions offers RPO, TAPFIN-MSP, and Right Management to provide data-driven capabilities across the talent lifecycle. It was founded in 1948, and is headquartered in Milwaukee, Wisconsin, USA, with a workforce of 5001-10000 employees. Its website is http://talentsolutions.manpowergroup.com.
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