Job Description
- Job Description:
- Provides operational support and performs data maintenance and clean-up for data transactions (basic to complex)
- Performs more complex data transactions and maintenance associated with projects, expansions, and new product implementations
- Works with other departments to ensure quality provider data to members
- Acts in lead role within the team
- Maintains and updates provider demographic and contract information
- Works collaboratively with internal/external constituents to implement new networks and complex contractual arrangements
- Provides technical and/or functional leadership within unit
- Performs validation of system enhancements
- Identifies, researches, and conducts root cause analyses and collaborates cross-functionally to recommend process improvements
- Conducts and manages audits of provider information and escalates issues for resolution as appropriate
- Requirements:
- Provider Data Services background (3-5 years)
- Demonstrated ability to handle multiple assignments
- Demonstrated ability to facilitate meetings and make accurate records
- Proficient in Microsoft Office Applications with Advanced skills in Excel
- Demonstrated success prioritizing work and the ability to multi-task in a fast-paced environment
- Demonstrated success in collaborating with others to meet/exceed expectations
- Experience providing clear and concise written and verbal communications
- Benefits:
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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