Job Description
This a Full Remote job, the offer is available from: APAC
This is a remote position.
The core elements of the job are:
People
- Work as a part of our global Operations Team
- Collaborate cross team by participating in company strategic initiatives
- Support and train interns and junior colleagues
- Liaise with Linguist Community Management, Finance, File Engineering and Account Management to ensure excellent quality of service.
Operations
- Take full responsibility for project life cycle ensuring timely delivery and quality of service to our clients, and adhering to revenue and margin targets.
- Oversee proofreading, editing, coding and translation as well as text analyses and other text processing.
- Source the most appropriately skilled linguists or facilities providers.
- Plan, monitor and coordinate the linguists’ workflows and evaluate their performance
- Use translation management software to leverage internal and translation memory (TM) segment repetitions.
- Manage and maintain translation assets (translation memories, glossaries).
- Identify opportunities for process improvement and suggest new ideas to increase efficiency.
- Use recent developments in AI to enhance efficiency across projects.
- Adhere to our ISO-accredited quality control procedures.
- Work with company project management tools to maintain and update project, supplier and client data in accordance with our procedures.
- Create guidelines, process documentation and marketing materials to promote our services and educate colleagues.
Clients
- Build strong relationships with clients and develop efficient solutions to their language requirements while providing helpful, knowledgeable, and friendly support.
- Adhere to company complaint procedures and support clients with queries and feedback with Team Leader’s guidance.
Company
- Promote the growth of the company and the team.
- Represent the company or the team at client meetings/industry events.
Requirements
MINIMUM JOB REQUIREMENTS FOR THE ROLE
We are looking for candidates with:
- Exceptional written and verbal communication skills in English and at least one additional language.
- 2+ years of experience in the supply of client-side translation within a project management/co-ordination role.
- Competence in using translation management and productivity technology with the ability to learn new technologies and programs quickly.
- Logical and creative thinking with a positive, ‘can-do’ attitude.
- Ability to handle pressure when delivering high volume/tight deadlines and work in a fast-paced environment.
- Be a dedicated and enthusiastic team member and conscientious in promoting the growth of our Company.
- Excellent communication and interpersonal skills.
- Flexibility and a willingness to embrace change.
This offer from "Lion People Global" has been enriched by Jobgether.com and got a 80% flex score.
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