Job Description
Note: The job is a remote job and is open to candidates in USA. GlideFast Consulting is seeking a Senior Technical Consultant to develop, design, and own technical solutions on the ServiceNow platform. The role involves providing administration, application development, maintenance, and technical support while ensuring high-quality consulting services and delivering measurable results for clients.
- Responsibilities
- Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
- Develop custom software solutions as required through scripting and software development
- Prepare technical documentation as specified in customer contracts and as internally required
- Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
- Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
- Troubleshoot basic configuration/script issues
- Attend requirements review and validation sessions as required
- Participate in scrum ceremonies
- Deliver measurable results within the appropriate timeline resulting in positive customer feedback
- Perform code review of peers as needed
- Work independently and actively support other Technical Consultants as mentor and team lead
- Lead sessions in implementation practices
- Skills
- 3+ years as a Servicenow developer
- 1+year(s) in a consulting role, delivering software implementations preferable
- Experience as a developer on multiple ServiceNow CSM projects
- 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
- Expertise with JavaScript and ServiceNow JavaScript API's
- Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
- Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required
- Thorough working knowledge in IT Operations Management or IT Service Management is critical
- ServiceNow Certified Application Developer
- Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
- Practical knowledge or experience with Operating Systems (Linux, Windows)
- Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
- Knowledge of relational databases (MySQL, MSSQL, Oracle)
- Experience in multiple application architectures and supporting technologies
- Experience with scripting languages such as PERL, JavaScript, Python, and Shell
- Benefits
- Health, Dental, and Vision Insurance
- Flex Paid Time off
- 401k Retirement Plan
- Long and Short-Term Disability
- Life Insurance
- Referral Program
- Quarterly bonus opportunities for billable employees
- Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements
- Professional Development through training and advancement opportunities
- Work from home
- Annual GlideFest Conference
- Wellness Programs
- Philanthropic Opportunities
- Company Overview
- GlideFast Consulting is a ServiceNow Partner that offers IT solutions and services for government and commercial sectors. It was founded in 2015, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is https://www.glidefast.com.
- Company H1B Sponsorship
- GlideFast Consulting has a track record of offering H1B sponsorships, with 2 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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