Job Description
, remote
Position: Remote Telehealth Patient Coordinator
Company Overview:
JM Services and Consulting, LLC is a leading provider of telehealth services, offering a wide range of virtual healthcare solutions to patients across the country. We are dedicated to improving access to quality healthcare and are committed to making a positive impact on the lives of our patients.
Job Description:
We are seeking a highly motivated and organized Remote Telehealth Patient Coordinator to join our growing team. As a Remote Telehealth Patient Coordinator, you will play a key role in facilitating virtual appointments between patients and healthcare providers. You will be responsible for managing the patient's journey from initial contact to appointment scheduling and follow-up care.
Key Responsibilities:
- Act as the primary point of contact for patients seeking telehealth services
- Respond to patient inquiries and provide information about our services
- Schedule appointments for patients with healthcare providers
- Coordinate with healthcare providers to ensure timely and efficient delivery of telehealth services
- Follow up with patients to ensure satisfaction and address any concerns or issues
- Maintain accurate and up-to-date patient records in our electronic health record system
- Collaborate with other team members to improve processes and enhance the patient experience
- Stay current on telehealth industry trends and best practices
Qualifications:
- High school diploma or equivalent
- Previous experience in a healthcare or customer service role preferred
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Proficiency in using electronic health record systems
- Comfortable working in a fast-paced and dynamic environment
- Ability to work independently and as part of a team
- Reliable internet connection and home office setup
Contract Details:
This is a full-time, remote position with flexible working hours. The successful candidate will be expected to work 40 hours per week, Monday through Friday. Compensation will be competitive and based on experience.
- If you are passionate about improving access to quality healthcare and have a strong customer service mindset, we encourage you to apply for this exciting opportunity. We are committed to creating a diverse and inclusive workplace and welcome applicants of all backgrounds. Thank you for your interest in JM Services and Consulting, LLC.
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Remote
About the Company:
JM Services and Consulting, LLC
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