Job Description
- Job Description:
- Act as a subject matter expert for Supervision and Digital Compliance customers, guiding them through regulatory requirements and best practices.
- Coordinate with internal departments and partners to drive complex deployments and ensure timely project completion.
- Collaborate with customers to solve unique compliance use cases, sharing best practices to maximize the value of the Supervision platform.
- Work with the team to prioritize functions and determine avenues to streamline and optimize review processes via scripting or advanced policy logic.
- Act as the bridge between Professional Services and Product Management and Engineering to provide feedback on Supervision product updates and feature requests.
- Assist Proofpoint Sales teams with scoping prospective Supervision projects to ensure accurate project scoping and statements of work.
- Requirements:
- 5+ years of relevant consulting experience, preferably within the financial services or regulated industry sectors.
- Strong preference given to previous direct Supervision-related experience.
- Proven ability to manage multiple customer engagements concurrently while maintaining quality, meeting deadlines, and balancing shifting priorities.
- Ability to translate legal and compliance requirements into effective technical detection policies using tools such as regular expressions, Boolean logic, and proximity operators.
- Experience working with Active Directory and Azure Active Directory to model and map complex user hierarchies, roles, and attributes.
- Strong analytical skills to evaluate large datasets, reduce false positives (“noise”), and optimize compliance review workflows.
- Familiarity with data governance and privacy regulations (e.g., FINRA, SEC, GDPR) as they apply to electronic communications monitoring.
- Experience using PowerShell for administration, automation, and troubleshooting; familiarity with Power Query and VBScript for data transformation, reporting, and workflow support.
- Hands-on experience consuming RESTful APIs for data extraction, system integration, and process automation, including authentication methods and basic error handling.
- Proven experience supporting software for Fortune 500 or other large-scale global customers.
- Benefits:
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
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