Job Description
<strong>Job Requirements </strong><br><p><strong style="color: rgb(0, 0, 0);">Benefits:</strong></p><ul><li><span style="color: rgb(0, 0, 0);">401(k)</span></li><li><span style="color: rgb(0, 0, 0);">401(k) matching</span></li><li><span style="color: rgb(0, 0, 0);">Health insurance</span></li><li><span style="color: rgb(0, 0, 0);">Paid time off</span></li></ul><br/><p><span style="color: rgb(0, 0, 0);">Generators on Demand in Old Lyme is seeking an Operations / Install Lead to join their team! You will be responsible for assisting the Outside Sales Representatives and our Install Team from the sale of the generator to the installation & start up for the homeowner, as well as providing ongoing customer service to our new customers.</span></p><p><span style="color: rgb(0, 0, 0);"> </span></p><p><strong style="color: rgb(0, 0, 0);">Responsibilities:</strong></p><ul><li><span style="color: rgb(0, 0, 0);">Assist the outside sales team starting at the time of the sale </span></li><li><span style="color: rgb(0, 0, 0);">Update FieldEdge database from lead to signed contract on customer profile</span></li><li><span style="color: rgb(0, 0, 0);">Apply for appropriate permits with continual follow-up</span></li><li><span style="color: rgb(0, 0, 0);">Document and update customer records based on interactions</span></li><li><span style="color: rgb(0, 0, 0);">Maintain communication with the customer throughout permitting to install/startup process</span></li><li><span style="color: rgb(0, 0, 0);">Resolve & troubleshoot customer inquiries/concerns</span></li><li><span style="color: rgb(0, 0, 0);">Maintain inventory of generators/ATS/wire/propane tanks</span></li><li><span style="color: rgb(0, 0, 0);">Maintain current prices of inventory in FieldEdge</span></li><li><span style="color: rgb(0, 0, 0);">Schedule Inspections, install and start up of generator</span></li><li><span style="color: rgb(0, 0, 0);">Coordinate (the day before the install) all equipment is loaded, paperwork complete</span></li><li><span style="color: rgb(0, 0, 0);">Update all new equipment in the customer's file</span></li><li><span style="color: rgb(0, 0, 0);">Follow up with customer after the Install</span></li><li><span style="color: rgb(0, 0, 0);">Follow up with bookkeeping and dispatch that all billing and scheduling is correct</span></li></ul><br/><p><strong style="color: rgb(0, 0, 0);">Qualifications:</strong></p><ul><li><span style="color: rgb(0, 0, 0);">Construction experience or electrical sales experience helpful but will train the right candidate</span></li><li><span style="color: rgb(0, 0, 0);">Experience in maintaining inventory and updating pricing</span></li><li><span style="color: rgb(0, 0, 0);">Previous experience in customer service, sales, or other related fields</span></li><li><span style="color: rgb(0, 0, 0);">Exceptionally strong organizational skills and customer service skills </span></li><li><span style="color: rgb(0, 0, 0);">Proficient in Microsoft Suite </span></li><li><span style="color: rgb(0, 0, 0);">Excellent written and verbal communication skills</span></li></ul><br/><br/><p><strong style="color: rgb(0, 0, 0);">If you possess these 3 MOST IMPORTANT traits, we encourage you to apply!</strong></p><p><span style="color: rgb(0, 0, 0);">1. Ambition and drive</span></p><p><span style="color: rgb(0, 0, 0);">2. Willingness to accept responsibility </span></p><p><span style="color: rgb(0, 0, 0);">3. Taking action & being proactive </span></p><br/><br/><p><em>**This job is with an independent Generac dealer and not for employment with Generac Power Systems, Inc.</em></p><p><em> </em></p><p><em>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</em></p><br><br>
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