Job Description
- Job Description:
- Investigate & Resolve Claims: Assess and resolve auto claims with moderate supervision, focusing on coverage, liability, and damages.
- Judgment & Decision-Making: Use sound judgment to determine exposure and the best course of action.
- Cost Control: Minimize claims costs and expenses while ensuring a positive experience for policyholders.
- Collaboration: Interact extensively with various parties involved in the claim process.
- Process Improvement: Identify and implement ways to boost efficiency and effectiveness.
- Timely Documentation: Clearly record and communicate claims activity for smooth resolution.
- Requirements:
- Minimum of 3 years’ experience in personal auto claims processing
- Strong analytical and problem-solving skills with keen attention to detail
- Proficient with technology and possesses excellent communication skills
- Team-oriented, proactive, and resourceful with a “street-smart” mindset
- Demonstrated expertise in coverage analysis and negotiation
- Bilingual in Spanish and English is highly preferred
- Bachelor’s degree is a plus
- Benefits:
- Competitive Salary: Rewarding your expertise and experience
- Financial Security: 401K with up to a 6% company match
- Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services
- Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best
- Work-Life Balance: Monday-Friday, 8 am-5 pm CST
- Holidays: At Least 6 Paid Holidays
- Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time
- Personal Days: Separate personal days for sickness, family needs, appointments or personal matters
- Employee Recognition: We celebrate work milestones to show appreciation for your contributions
- Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement
- Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more
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