Training Coordinator / Administrative Assistant

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Position: Administrative Assistant I

Location: Remote

Contract: 10 Months

Position Overview

Southern Company is seeking a professional Elevate Program Host to support delivery of the Elevate system-wide leadership development program.

This role serves as the operational host for instructor-led Elevate classes, ensuring a consistent, safe, and inclusive virtual learning experience for participants across Southern Company.

    The Host is responsible for:
  • Opening and closing sessions using approved scripts
  • Managing attendance and session logistics
  • Supporting instructors and participants
  • Reinforcing Southern Company values throughout the learning experience

This position is ideal for candidates with experience in training coordination, virtual meeting production, learning & development support, HR coordination, or administrative support roles.

    Key Responsibilities
  • Host assigned Elevate classes delivered virtually
  • Remain present and engaged for the full duration of each assigned session
  • Join sessions 15–30 minutes early to prepare logistics and connect with instructors
  • Deliver required opening and closing remarks, including:
  • Welcome and Separation Protocol
  • Safety Moment
  • Intentional Inclusion Moment
  • Introduce instructors and ensure smooth session transitions
  • Track attendance and follow up with no-shows as needed
  • Submit completed attendance documentation within 24 hours
  • Serve as primary point of contact for instructors and participants during sessions
  • Provide chat support and assist with virtual session logistics
  • Coordinate collection and monthly distribution of participant post-session survey data
  • Share survey links or QR codes and complete required Host feedback surveys
  • Provide timely and actionable feedback on course content and facilitator delivery
  • Manage start/end session recordings (for designated courses) in alignment with Elevate guidelines
  • Perform other related administrative support activities
    Knowledge, Skills & Abilities
  • Strong verbal communication and professional presence
  • Ability to confidently deliver scripted content
  • High attention to detail and strong organizational skills
  • Comfortable using Microsoft Teams, Outlook, and virtual meeting platforms
  • Ability to manage multiple tasks while maintaining a positive participant experience
  • Strong commitment to confidentiality and compliance with separation protocols
    Required Qualifications
  • 1–3 years of experience in roles such as:
  • Training Coordinator
  • Virtual Meeting Producer
  • Learning & Development Support
  • HR Coordinator
  • Administrative Support
  • Experience hosting or producing virtual sessions (Teams, Zoom, etc.)
  • Experience supporting training sessions, meetings, or facilitated events
  • Availability to host multiple sessions throughout the year
  • Reliable technology and high-speed internet access for virtual sessions
    Education
  • Some college, Associate degree, or Bachelor’s degree preferred (not required)
  • Equivalent experience in training support or administrative roles will be considered

Job Type: Contract

Pay: $15.00 - $20.00 per hour

Work Location: Remote

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